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Saja Ibrahim Abdelnaby

Front Office Executive at Solo Clinic

15th May City, Cairo, Egypt

Work Experience

  • Front Office Executive

    Solo Clinic

    Jan 2024 - Present -1 yr, 5 months

    • Job Details:Welcomed and assisted patients, ensuring a professional and friendly reception experience. Managed appointment scheduling and coordinated with doctors for efficient patient flow. Answered phone calls and responded to inquiries with professionalism. Maintained and organized patient records, ensuring accuracy and confidentiality. Assisted in administrative tasks such as billing and data entry. Provided exceptional customer service to enhance patient satisfaction.
  • Education

    • Bachelor's Degree in Sociology

      Cairo University (CU)

      Jan 2022 - Jan 2026 - 4 yr

    Skills

    • Customer Service
    • Communication
    • Time Management
    • Sales & Negotiation
    • Teamwork
    • Administrative support

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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