SC
Saikiran Corporate
senior customer success manager at mynexthire
Work Experience
senior customer success manager
mynexthire
Feb 2024 - Present -1 yr, 4 months
India
- Job Details:Handled enterprise level clients like citiustech, angelone, cars24, coindcx, medline, swiggy etc. Undertook the responsibility of training the newly joined recruits in the team regarding the product and the process. Successfully renewed all 18 of my enterprise clients.
mynexthire
Mar 2023 - Oct 2023 -7 months
India
- Job Details:Became the single point of contact for the client, enabling full communication and understanding of client requirements. Provided trainings to ensure product adoption.
mynexthire
Oct 2022 - Mar 2023 -5 months
India
- Job Details:Onboarded two clients and advised them on advanced uptake and effective utilization of the SaaS product. Drove meetings with C-suite executives addressing product usage concerns.
customer success executive (intern)
cleartax
Aug 2021 - Jan 2022 -5 months
India
- Job Details:Assumed the twin role of customer success manager and consultant, interacting with clients for their online tax filing requirements. Handled a diversified client portfolio of 500-600 individuals.
Education
Bachelor's Degree in Business Administration
ICFAI Business School (IBS)Jan 2023
Bachelor's Degree in Business Administration
sun institute of managementJan 2021