
Saif Aldien Yasser
Senior Account Manager at Noon
Mokattam, Cairo, EgyptWork Experience
Senior Account ManagerFull Time
- Job Details:- Responsible for the negotiation process with the suppliers [marketplace - Retail ] . - Setting business plans to achieve maximum profits - Serve as the lead point of contact for all customer account management matters. - Build and maintain strong, long-lasting client relationships. - Building up the selection, pricing base - Negotiate contracts and close agreements to maximize profits. - Make forecasts for products demand to ensure the sustainability of inventory. - Working closely with internal stakeholders and cross- functional teams (Content, Marketing, Order - Management, finance and Warehouse) - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our solutions according to customer needs and objectives. - Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. - Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. - Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts). - Prepare reports on account status. - Collaborate with sales team to identify and grow opportunities within territory. - Assist internal partners to drive change, remove roadblocks and accomplish daily. - Assist with challenging client requests or issue escalations as needed.
Key Account ManagerFull Time
Feb 2020 - Feb 2021 -1 yr
Egypt , Cairo
- Job Details:Leading a portfolio of Egypt’s top local/multinational key food players. • Conduct business reviews with accounts and identifying business opportunities and business relationships • Consulting and guiding key accounts towards growing their business with Talabat, through offering thorough data-driven insights and food tech best practices. • Growing company’s share of direct/indirect sales revenue through pitching Talabat’s revenue generation products. • Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer. • Planning portfolio’s participation in Talabat’s mega campaigns through engaging partners in promotional activities and operational readiness to best serve our customers. • Maintain continuous business relationships with Key clients. • Leading projects & product development initiatives with internal stakeholders’ that enhance partners’ performance, customer experience, and business growth. ➢ Closed/Deals & Follow up activities ➢ Increased sales report after placing promotion, voucher and coupons ➢ Restaurant analysis sheet ➢ Account management report
Account ManagerFull Time
Feb 2020 - Oct 2020 -8 months
Egypt , Cairo
- Job Details:•Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share. • Maintain continuous business relationships with clients/ restaurants. • Provide excellent service and support in order to build a strong relationship and resolve operational issues between clients/ restaurant and company. • Optimize the restaurant content. • Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer. • Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat Stickers at restaurants, banners, and newsletter. • Generating coupons, promotions, and Vouchers from existing restaurants. • Develop continuous marketing campaigns, activities, and offers to Talabat’s vendors in order to achieve sales growth. • Develop, update & Report market and cuisine analysis and extract potential growth opportunities. • Assure continuous updates to vendors’ data including menus, branches, and price updates. • Support the collection team through continuous communication with vendors to assure money collection from Talabat’s vendors. • Maintain accurate records of all sales and prospecting activities including: ➢ Closed/Deals & Follow up activities ➢ Increased sales report after placing promotion, voucher and coupons ➢ Restaurant analysis sheet ➢ Account management report
Operations Quality SMEFull Time
Jan 2019 - Jan 2020 -1 yr
Egypt , Cairo
- Job Details:-Create reports for the Regional Restaurant Operations supervisor to highlight issues, detail the number of defective products being produced, and explain where improvements can be made. - Provide training for the new specialists -Ensuring that Specialists quality is maintained and improved. -Ensures consistent partner service quality is provided - Provide input regarding calibration process and techniques for ensuring consistency across team of evaluators -Identifying procces improvements and ways to enhance the operation procces
Business Development Team LeaderFull Time
- Job Details:- Setting clear team goals - Discover training needs and provide coaching - Delegating tasks and set deadlines - Monitor team performance and report on metrics - Suggest and organize team building activities - Motivate team members and set an open communication culture - Listen to team members’ feedback and resolve any issues or conflicts - Achieving monthly Targets and KP
Business Development ExecutiveFull Time
- Job Details:- Conducting market research and analysis to evaluate trends, brand awareness and competition ventures - Support sourcing and procurement activities that support key business objectives. - Conduct business review meetings with key stakeholders to assess risk, review future strategies, - Identify potential cost down and improvement opportunities. Follow up on monthly deals and top items execution.
Education
Technical Diploma in Digital Marketing
American University in Cairo (AUC)Jan 2017 - Jan 2018 - 1 Year
Master's Degree in Advertising
Helwan UniversityJan 2016 - Jan 2017 - 1 Year
BC in Faculty of law
Helwan UniversityJan 2014 - Jan 2017 - 3 yr
High School - American diploma
Shoala private schoolJan 2013
Skills
Languages
English
FluentArabic
FluentFrench
Intermediate
Training & Certifications
Digital Marketing Diploma
Udacity·2020Digital Marketing Diploma
Udacity·2020English algorithms Course
American University in sharjah·2015