
Saher Muhammed Abdel-razik
IT/Systems Engineer at Alawail Private School
Al Ain, United Arab EmiratesWork Experience
IT/Systems EngineerPart Time
Marbella Medical Center
Mar 2019 - Present -6 yrs, 3 months
United Arab Emirates , Al Ain
- Job Details:• Responsible for the overall coordination, planning, implementation, and administration of Information Technology services, training of technical staff in use new software and hardware developed or acquired • Administer, Manage, Configure and Troubleshoot INSTA (HIS) Linux Servers/Service running in a 24x7. • Maintain network servers such as AVAYA server; file servers, Domain “AD” and CCTV Server. • Planning, performing and communicating proactive actions needed to keep systems available in maintenance windows. • Installing and configuring computer hardware, software, systems, networks, printers and scanners. • Monitoring servers, computer systems and networks, and reviewing system logs. • providing efficient support with the use of administrative panels such as WHM/CPANEL.
IT/Systems EngineerFull Time
Alawail Private School
Feb 2019 - Present -6 yrs, 4 months
United Arab Emirates , Al Ain
- Job Details:• Responsible for the overall coordination, planning, implementation, and administration of Information Technology services, training of technical staff in use new software and hardware developed or acquired • Identified system performance issues and drove the development of tools to correct them, performed multilevel troubleshooting in liaison with outside vendors and other support personnel and/or organizations. • Manage the delivery of high quality technical/software solutions for school projects, new system development and system integration, on time and within set budget. • Monitored and tuned appropriate systems to ensure optimum level of performance, managed users Active Directory accounts and Exchange Mailboxes in addition overseeing appropriate level software installations. • Install and manage all IT infrastructure for implementation, configuration & growing. • Maintain network servers such as file servers, AD and CCTV Server. Support LANs, WANs, network segments, Internet, and intranet systems. • Systems administration like PASS, ESIS, Tarasol Systems.
NIX System EngineerFull Time
link DataCenter
Mar 2018 - Feb 2019 -11 months
Egypt , Cairo
- Job Details:Dukki, Giza Governorate, Egypt • Install, Manage, Configure and Troubleshoot Linux Servers/Services (Apache, Nginx, MySQL, FTP, PROXY, DNS, DHCP, FTP, SSH, NTP, and Firewalld). • Analyse and resolve problems associated with the operating system's servers, hardware, applications, and software. • Monitor systems performance and ensure compliance with security standards • Verifying the integrity and availability of hardware server resources • Configure local storage using partitions and logical volumes • Create and configure file systems and file system attributes, such as permissions, encryption, access control lists, and network file systems • Manage security, including basic firewall and SELinux configuration • Administer Linux workstations/servers running in a 24x7 environment. • Design strategy for taking backups from critical positions regularly and automatically. • Providing technical and functional support to the local web administrators for adding or modifying the web contents. • Ensure to use the preproduction environment for testing activities before launching a new service. • WHMCS direct email communication, with clients, providing efficient support with customers like Orange. • Experience with the use of administrative panels for hosting systems, such as WHM/cPanel. • Responsibility for ensuring the availability, performance and security of supported services within agreed service level agreements (SLAs).
Oss/Bss System EngineerFull Time
ALKAN CIT
Feb 2018 - Jun 2018 -4 months
Egypt , Cairo
- Job Details: Member in a team of System Engineers handling technical customer support cases for Vodafone Egypt, Orange, Telecom Egypt and other mobile & land line operators outside Egypt. Specifically System Engineer of SS7 Systems at Vodafone Egypt. Monitoring application performance & reviewing system logs Perform daily systems housekeeping and system monitoring , reviewing system and application logs Verifying the integrity and availability of hardware server resources System Upgrades by consulting with vendors with testing, evaluating, and installing enhancements and new software. Provide End user support related to business applications. Write shell scripts to automate repetitive tasks Get involved in Vodafone products (probes, Servers, and applications) upgrade. Signaling-based monitoring for SS7, GSM, GPRS, UMTS and IP networks which gives real-time/historical performance management and quality of service "QoS" reporting. *Technical Skills: RedHat7 Linux Admin I ,Admin II ,Admin III (Certificate of Compliance) Oracle Database Administration (Certificate of Compliance) Bash Scripting , SQL language , C/C++ language Virtualization (VM--Ware ESXI & Virtual box)
Education
Technical Diploma in Computer Network
Information Technology Institute (ITI)Jan 2017 - Jan 2018 - 1 Year
faculty of engineering in Communications and Electronics Engineering Department
Mansoura UniversityJan 2011 - Jan 2016 - 5 yr
High School - Thanaweya Amma
The Military School For BoysJan 2010
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Telecommunication and Computer Network
Telecom Egypt·2014Telecommunication and Computer Network
Egypt Air·2013