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Saher Muhammed Abdel-razik

IT/Systems Engineer at Alawail Private School

Al Ain, United Arab Emirates

Work Experience

  • IT/Systems EngineerPart Time

    Marbella Medical Center

    Mar 2019 - Present -6 yrs, 3 months

    United Arab Emirates , Al Ain

    • Job Details:• Responsible for the overall coordination, planning, implementation, and administration of Information Technology services, training of technical staff in use new software and hardware developed or acquired • Administer, Manage, Configure and Troubleshoot INSTA (HIS) Linux Servers/Service running in a 24x7. • Maintain network servers such as AVAYA server; file servers, Domain “AD” and CCTV Server. • Planning, performing and communicating proactive actions needed to keep systems available in maintenance windows. • Installing and configuring computer hardware, software, systems, networks, printers and scanners. • Monitoring servers, computer systems and networks, and reviewing system logs. • providing efficient support with the use of administrative panels such as WHM/CPANEL.
  • IT/Systems EngineerFull Time

    Alawail Private School

    Feb 2019 - Present -6 yrs, 4 months

    United Arab Emirates , Al Ain

    • Job Details:• Responsible for the overall coordination, planning, implementation, and administration of Information Technology services, training of technical staff in use new software and hardware developed or acquired • Identified system performance issues and drove the development of tools to correct them, performed multilevel troubleshooting in liaison with outside vendors and other support personnel and/or organizations. • Manage the delivery of high quality technical/software solutions for school projects, new system development and system integration, on time and within set budget. • Monitored and tuned appropriate systems to ensure optimum level of performance, managed users Active Directory accounts and Exchange Mailboxes in addition overseeing appropriate level software installations. • Install and manage all IT infrastructure for implementation, configuration & growing. • Maintain network servers such as file servers, AD and CCTV Server. Support LANs, WANs, network segments, Internet, and intranet systems. • Systems administration like PASS, ESIS, Tarasol Systems.
  • NIX System EngineerFull Time

    link DataCenter

    Mar 2018 - Feb 2019 -11 months

    Egypt , Cairo

    • Job Details:Dukki, Giza Governorate, Egypt • Install, Manage, Configure and Troubleshoot Linux Servers/Services (Apache, Nginx, MySQL, FTP, PROXY, DNS, DHCP, FTP, SSH, NTP, and Firewalld). • Analyse and resolve problems associated with the operating system's servers, hardware, applications, and software. • Monitor systems performance and ensure compliance with security standards • Verifying the integrity and availability of hardware server resources • Configure local storage using partitions and logical volumes • Create and configure file systems and file system attributes, such as permissions, encryption, access control lists, and network file systems • Manage security, including basic firewall and SELinux configuration • Administer Linux workstations/servers running in a 24x7 environment. • Design strategy for taking backups from critical positions regularly and automatically. • Providing technical and functional support to the local web administrators for adding or modifying the web contents. • Ensure to use the preproduction environment for testing activities before launching a new service. • WHMCS direct email communication, with clients, providing efficient support with customers like Orange. • Experience with the use of administrative panels for hosting systems, such as WHM/cPanel. • Responsibility for ensuring the availability, performance and security of supported services within agreed service level agreements (SLAs).
  • Oss/Bss System EngineerFull Time

    ALKAN CIT

    Feb 2018 - Jun 2018 -4 months

    Egypt , Cairo

    • Job Details: Member in a team of System Engineers handling technical customer support cases for Vodafone Egypt, Orange, Telecom Egypt and other mobile & land line operators outside Egypt.  Specifically System Engineer of SS7 Systems at Vodafone Egypt.  Monitoring application performance & reviewing system logs  Perform daily systems housekeeping and system monitoring , reviewing system and application logs  Verifying the integrity and availability of hardware server resources  System Upgrades by consulting with vendors with testing, evaluating, and installing enhancements and new software.  Provide End user support related to business applications.  Write shell scripts to automate repetitive tasks  Get involved in Vodafone products (probes, Servers, and applications) upgrade.  Signaling-based monitoring for SS7, GSM, GPRS, UMTS and IP networks which gives real-time/historical performance management and quality of service "QoS" reporting. *Technical Skills:  RedHat7 Linux Admin I ,Admin II ,Admin III (Certificate of Compliance)  Oracle Database Administration (Certificate of Compliance)  Bash Scripting , SQL language , C/C++ language  Virtualization (VM--Ware ESXI & Virtual box)
  • Education

    • Technical Diploma in Computer Network

      Information Technology Institute (ITI)

      Jan 2017 - Jan 2018 - 1 Year

    • faculty of engineering in Communications and Electronics Engineering Department

      Mansoura University

      Jan 2011 - Jan 2016 - 5 yr

    • High School - Thanaweya Amma

      The Military School For Boys

      Jan 2010 

    Skills

    • Linux
    • Linux
    • CCNA
    • Shell Scripting

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Telecommunication and Computer Network

      Telecom Egypt·2014
    • Telecommunication and Computer Network

      Egypt Air·2013
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