Sahar saleh

Handle last minute files • Process advance deposits on reservations for cash ( hotel’s & Cruises ) • Process payments and refunds • Handle daily correspondence responds to inquiries and makes reservations as needed • Coordinate with sales department and manage all communications for group bookings • Assist to book and block rooms according to the required standards and manage all special reservations • Coordinate with sales department and manage all communications for group bookings • Assist to book and block rooms according to the required standards and manage all special reservations • Prepare Arrival List to hotels and Nile Cruises • Process Daily Report • Make suggestions and recommendations to enhance the guest stay • Train the New comers • Organize work and negotiate prices • Compare the prices and negotiate it till we reach the best available rate • Handle and solve challenges • Revise the files