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Sahar Mohamed ELGohary
Universal teller at Alex Bank
Ain Shams, Cairo, EgyptWork Experience
Universal tellerFull Time
Mar 2022 - Present -3 yrs, 3 months
Egypt , Cairo
- Job Details:• Recording daily cash & noncash transactions. • Responsible for completion of internal and external transfers. • Perform administrative tasks & Preparing transaction reports. • Handling daily operational work, including foreign currency exchange.
Customer Service OfficerFull Time
Mar 2022 - Oct 2022 -7 months
Egypt , Cairo
- Job Details:• Promoting and selling suitable products, meeting customers’ needs. • Handling customer issues along with verifying banking information. • Handling administrative work related to branch target. • Collaborating with team for achieving collective sales target.
AccountantFull Time
Importing and exporting office
Dec 2021 - Mar 2022 -3 months
Egypt
- Job Details:• Responsible for putting discounts on product portfolio. • Reviewing and managing accounting data. • Preparing accounting ledgers.
Customer Relation SpecialistFull Time
Natco Merceds-Benz
Apr 2021 - Feb 2022 -10 months
- Job Details:• Building and maintaining profitable relationships with key customers. • Protect the brand by maintaining positive image. • Managing customers’ complaints with customer service department and following up on each complaint until case closure. • Handling any relevant administrative work to complaints or escalations. • Documentation of relevant details to customer complaints.
Education
Bachelor's Degree in Accounting
Ain shams , faculty of commerce , english sectionJan 2020
Skills
- word
- Microsoft Powerpoint
- Leadership
- Communication
- Customer Satisfaction
- Customer Care
- Analysis
- Decision Making
- Problem Solving
- Problem Analysis
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Languages
English
FluentArabic
Fluent