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Sahar Adel Meselhy

Technical Support Specialist at Vodafone UK

Haram, Giza, Egypt

Work Experience

  • Financial AdvisorFull Time

    Hsbc, Gsc Egypt

    Dec 2021 - Present -3 yrs, 6 months

    • Technical Support SpecialistFull Time

      Vodafone UK

      Dec 2020 - Present -4 yrs, 6 months

      Egypt , Cairo

      • Telesales RepresentativeFull Time

        Orange

        Dec 2019 - Dec 2020 -1 yr

        Egypt

        • Job Details:-Contacting potential or existing customers to inform them about a product or service using scripts. -Answering questions about products or the company. -Asking questions to understand customer requirements and close sales. -Direct prospects to the field sales team when needed. -Enter and update customer information in the database. -Take and process orders in an accurate manner. -Handle grievances to preserve the company’s reputation. -Able to learn about products and services and describe/explain them to prospects.
      • Education

        • Bachelor's Degree in Computer education

          Minya university

          Jan 2019 

        Activities

        • Logistics Specialist at Hult prize

          Volunteering

          Sep 2018 - Jul 2019 -10 months

        • Logistics Operations Specialist at Life makers

          Volunteering

          Oct 2018 - May 2019 -7 months

        Skills

        • Microsoft Office
        • Marketing
        • Computer Science
        • Programming
        • Graphic Design
        • Customer Service

        Languages

        • English

          Fluent
        • French

          Intermediate

        Training & Certifications

        • ICDL

          Minia university·2018
        • Graphic design

          Minia university·2017
        • SQL by C# language

          Cloud 9 academy·2016
        • C#

          Cloud 9 academy·2016
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