SF

Sahar Fathy

Account Opening Officer at Albar aka Bank of Egypt

Giza, Egypt

Work Experience

  • Account Opening Officer

    Albar aka Bank of Egypt

    Aug 2023 - Present -1 yr, 10 months

    Egypt

    • Job Details:Updated internal policies and procedures related to account opening in accordance with evolving regulatory requirements, minimizing risk exposure for the institution. Streamlined account opening procedures by implementing efficient processes, resulting in reduced client wait times.
  • Commercial Officer

    Albar aka Bank of Egypt

    Apr 2022 - Aug 2023 -1 yr, 4 months

    Egypt

    • Job Details:Established LCS, lodgement documents, retirement of documents, outward/inward remittances, deposits and withdrawals from foreign currency accounts and other activities as required for customers expectations while strictly adhering to all compliance norms.
  • Customer Support Representative

    Xceed Company

    Aug 2021 - Mar 2022 -7 months

    Egypt

    • Job Details:Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Education

    • Bachelor's Degree in Commerce

      Cairo University (CU)

      Jan 2021 

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
    • French

      Intermediate
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