SF
Sahar Fathy
Account Opening Officer at Albar aka Bank of Egypt
Giza, EgyptWork Experience
Albar aka Bank of Egypt
Aug 2023 - Present -1 yr, 10 months
Egypt
- Job Details:Updated internal policies and procedures related to account opening in accordance with evolving regulatory requirements, minimizing risk exposure for the institution. Streamlined account opening procedures by implementing efficient processes, resulting in reduced client wait times.
Albar aka Bank of Egypt
Apr 2022 - Aug 2023 -1 yr, 4 months
Egypt
- Job Details:Established LCS, lodgement documents, retirement of documents, outward/inward remittances, deposits and withdrawals from foreign currency accounts and other activities as required for customers expectations while strictly adhering to all compliance norms.
Customer Support Representative
Xceed Company
Aug 2021 - Mar 2022 -7 months
Egypt
- Job Details:Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bachelor's Degree in Commerce
Cairo University (CU)Jan 2021
Skills
Languages
Arabic
FluentEnglish
IntermediateFrench
Intermediate