SE
Sahar Essily
Operation coordinator at SDEX
Nasr City, Cairo, EgyptWork Experience
Operation CoordinatorFull Time
North Africa for food industries
Jan 2025 - Present -5 months
Egypt , Cairo
- Job Details:Key Responsibilities: Coordinate production schedules and align with order deadlines, especially for export shipments. Oversee order processing and track the movement of goods from the factory to the client or export port. Manage and follow up on export documentation such as invoices, packing lists, certificates of origin, and health certificates. Communicate with freight forwarders, customs brokers, and international clients to ensure timely shipment and delivery. Support inventory tracking and stock movement between warehouses, production, and export areas. Ensure all products meet quality and safety standards required for export markets (e.g., ISO,BRC,CERES,KOSHER,FSSC,FDA, EU, GCC regulations). Assist in coordinating third-party inspections and audits. Maintain accurate records of shipments, costs, and supplier performance. Collaborate with the sales, logistics, and quality assurance teams to fulfill customer requirements. Identify and help resolve operational bottlenecks to improve efficiency and cost-effectiveness
Operation coordinatorFull Time
SDEX
Mar 2022 - Present -3 yrs, 3 months
Egypt , Cairo
- Job Details:Operation coordinator, social moderator , making a kpi's daily report and coordinate all the task and follow up, test all data and features in our projects to be sure we are on track. . Responsible for all the company’s admin work. · Responsible for HR Vacation records for the employees. · Provide daily sales activity report. · Managing internal and external correspondence on behalf of senior management. · Data entry and user testing for our solutions. · Documentation and Reporting, assist in preparing project-related documentation, including project plans, progress reports, and status updates. · Following up on action items and raise flags for delays to all the departments. · Act as front desk to geather customers feedback about our services (it, Software and recruitment) and contact team or partner for quick resolution. · Follow up with HR that staff training is being held and completed . · Provide support from arrangements or company events as for example restaurant reservation. · Following up on the internal OLA for all the departments. · Following up on the SLA of the batches sent to the client trough TEK-IT. · Search and share monthly events with sales team. · Onboarding of any new hires in the company (Teams -Trello). · Daily/monthly/quarterly Sales KPIs. · Weekly/monthly/quarterly Recruitment KPIs. · Sprint Jira reporting. · Ordering office supplies and replacements, as well as managing mail and courier services. Working on many systems (Jira-Zohoo CRM-Zohoo desk-Trello-HubSpot-Plecto-outlook-Teams)
Account ManagerFull Time
Embire market
Feb 2021 - Mar 2022 -1 yr, 1 month
- Job Details:American stock market
Education
Bachelor's Degree in Foreign trade
Helwan UniversityJan 2019