
Sahaar Kamal
Senior sales advisor at The First Express
Maadi, Cairo, EgyptWork Experience
Senior sales advisorFull Time
The First Express
Feb 2024 - Present -1 yr, 4 months
- Job Details:• Performing sales calls • Cross selling for immigration services (Citizenship & Residencies).
Office coordinator (Guest service expert).Full Time
- Job Details:• Answer telephone’s and give information to callers, take messages, or transfer calls to appropriate individuals • Welcome and direct clients, guests at head office, providing accurate information. • Send welcoming email to our clients and provide them with all relevant documentation relevant information, and resources. • Supervising the completion of documentation and assisting clients with the completion of paperwork to ensure to Amman. • Responsible for receiving client’s passports via DHL. • Responsible for receiving & send all documents via Aramex inside Egypt. • Responsible for receiving & send all paper and documents to Amman. • Provide front desk reception duties for the office which includes handling of all phones calls and manage internal & external customers timely and professionally. • Responsible for writing any English & Arabic letters for the company. • Check daily in CRM if any missing details or delay in leads with the advisors.
Assistant of General Management & coordinator (Retail Sales Department)Full Time
- Job Details:Arranging interviews with department head & HR • Tracking the retail sales head count with HR • Sending required documents for new hires and resigned employees to HR • Handling vacations, wallets, incentives & payroll for outsourced employees with HR • Doing annual reports regarding the department (HC, needs, resigned, hires…..) • Report and prepare for regular • Communicating with clients or employers about his case • Problem-solving abilities to correct any challenges or inefficiencies for the best results • Collaborating with clients or employers, finance teams and other team members.
Education
Bachelor's Degree in Tourism and travel
Aslun instituteJan 2013 - Jan 2017 - 4 yr
Skills
- word
- meetings
- assistant manager
- Microsoft Office
- excel
- Internet Research
- Assistant
- HubSpot
- Office management
- Office manager
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Languages
Arabic
FluentEnglish
Advanced