Safeya Hossam Moharram

Head Of Operations at Block-89 Real Estate Consulting

Sheikh Zayed, Giza, Egypt

Block-89 Real Estate Consulting

Jul 2019 - Present -5 yrs, 11 months

Egypt , Giza

Job Details:• Responsible for all relationship-marketing activities related to the company’s suppliers, developers, and clients • Took the acting role as sales director to ensure KPIs were consistently met • Aligning with the in-house marketing team on a daily basis • Influencing professional-client communications company-wide • Managing and monitoring all lead-generation activities, sales meetings, and follow-up calls • Implemented a newly designed digital module to improve operations [Google Drive Management] • Providing equal leadership and professional development across the company

Operations managerFull Time
Apr 2017 - Jun 2019 -2 yrs, 2 months
Egypt , Cairo
- Job Details:• Liaising with the company’s signed developers and improving the client relationship with buyers and sellers • Responsible for managing the workflow across all departments • Involved in all the human resource activities • Compiled monthly sales reports outlining the productivity across each division (Primary, Resale, Rent) • Strengthened the relationships with our external suppliers and developers • Managed the unit inventory and filtered the database on a daily basis • Handled all Google administrative duties (add/remove users, track billing, etc…) • Developed and created marketing budgets and sales forecasting sheets for upper management • Organized the re-branding initiatives and assisted in the completion of the new website
Operations coordinatorFull Time
Apr 2016 - Mar 2017 -11 months
Egypt , Cairo
- Job Details:• Actively managed all aspects of the company’s website including inventory listings and data entry • Responsible for the company’s internal CRM program • Took inbound client calls and was involved in assigning leads • Responsible for all unit photography and inventory updates • Managed 3rd Party platforms to increase company awareness and boost sales • Completed the property consultant training program within the first three months

Mar 2014 - Feb 2016 -1 yr, 11 months

Egypt , Cairo

Job Details:• Translated all business communications to the upper management • Enforced the attendance policies • Coordinated with finance manager for invoices • Organized events and marketing activities • Responsible for the company’s file management system and input

modern infinity school

Sep 2011 - Jan 2014 -2 yrs, 4 months

Egypt , Giza

Job Details:• Handled scheduling, record-keeping and reporting • Managed budgets, policies and events/meetings • Developed and ran educational programs • Hired, trained and advised staff • Resolved conflicts between students • Communicated with parents • Helped shape and uphold the vision of the school

Bachelor's Degree in Literature
October 6 University (OU)
Jan 2005 - Jan 2009 - 4 yr
High School - Thanaweya Amma
Port-said Language school
Jan 2005