Safaa Mahmoud Saeed

Arts administrator & public relations specialistPart Time

• Job Details:• Serve as the most forward-facing member of the department, ensuring a professional, positive and welcoming environment for all individuals calling and visiting the institute. • Updating and maintaining Web content. • Implement and maintain office and information systems, also assist with Data collection and data input. • Coordinate, schedule, and host department and program meetings, including taking notes.

Office AdministratorFull Time

Front office managerFull Time

• Job Details:- Ensuring the front desk provides a professional and friendly service for customers. - Directly supervised a staff of six full and part-time associates, with responsibility for training, through discovering training needs and provide coaching on company standards and procedures, from how to handle a negative customer experience to how to properly interact with clients. - Troubleshooting emergencies. - Collect feedback surveys to improve client experience. - Acted as the company boutique manager, with specific duties included maximizing profitability, ordering, inventory management, coordinating with buying. also raised comparable store performance by 50% in the first month. - Support & overview social media channels to ensure frequent communication with clients aligned to all occurred events. - Make sure financial sheet and cash are well recorded.