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Safaa Zenhom Mahmoud

Customer Support at Ulemt Company

Boulaq Dakrour, Giza, Egypt

Work Experience

  • Customer Support

    Ulemt Company

    Jan 2024 - Present -1 yr, 5 months

    • Job Details:Responsible for assisting customers and handling complaints about payment issues.

  • Customer Support Representative

    Noon Egypt

    Jul 2023 - Dec 2023 -5 months

    • Job Details:Handled complaints, provided appropriate solutions for customers, and followed up to resolve any issues.

  • Cashier

    Bershika

    May 2023 - Present -2 yrs, 1 month

    • Job Details:Maintained the cash register, packed and delivered products, and accepted payments.

  • Salesperson

    Stradivarius

    Oct 2019 - May 2023 -3 yrs, 7 months

    • Job Details:Engaged with customers, provided product information, and maintained sales floor.

    • Skills

    • Customer Service
    • Sales
    • Cash Handling
    • Product knowledge
    • Complaint handling
    • Ability to deal with difficult customers
    • Teamwork
    • Quick Learner
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