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Safaa Hamza

Customer Service Manager

Maadi, Cairo, Egypt

Work Experience

  • Customer Service ManagerFull Time

    Waradly

    Feb 2020 - Feb 2022 -2 yrs

    • Branch ManagerFull Time

      H2O Gym

      Jul 2017 - Aug 2019 -2 yrs, 1 month

      • Sales Account ManagerFull Time

        H2O Gym

        May 2017 - Jun 2017 -1 month

          • Wasla Outsourcing

          • Senior Customer Service RepresentativeFull Time

            Apr 2016 - May 2017 -1 yr, 1 month

            • Back-office SpecialistFull Time

              Feb 2015 - Jan 2016 -11 months

              • Call Center AgentFull Time

                Feb 2014 - Jan 2015 -11 months

                Education

                • Bachelor's Degree in Bachelor's Degree in Arts, sociology department

                  Cairo University (CU)

                  Jan 2010 

                Skills

                • ICDL Certified
                • Microsoft Office suite
                • Microsoft Office 365
                • Amadeus
                • Airline Ticketing
                • Ticketing Systems
                • Office Tools
                • Microsoft Excel
                • Data Entry
                • Customer Support
                View More

                Languages

                • Arabic

                  Advanced

                • English

                  Beginner
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