Saeid Medhat

Retail ManagerFull Time

• Job Details:Returned from China to my home at vivo, writing a new success story as Country Retail Marketing Manager—overseeing L&D, BTL marketing, and frontline sales team performance management—achieving significant success across all aspects. -Training & Development: Built a comprehensive L&D system (courses to success criteria) for the largest sales force (promoters, supervisors, retail specialists), supporting company growth from <300 to 1,000+ employees with high-quality talent. Led 6+ product launches, training 800+ employees with 95%+ success in product knowledge & execution. -Promoter Management: Developed a structured hiring, onboarding, and loyalty system, achieving 80%+ probation pass rate and <2% turnover. -Retail Team Building: Designed and implemented JD & KPI systems, scaling the team from <10 to 40+ employees with strong performance. -BTL Marketing Execution: Enhanced brand visibility by optimizing 1,000+ store displays and executing high-impact visual merchandising.

InstructorFreelance / Project

• Job Details:أكاديمية بيت الحكمة للغة الصينية BAC Academy logo Instructor & Instructional Designer Instructor & Instructional Designer أكاديمية بيت الحكمة للغة الصينية BAC Academy · Freelanceأكاديمية بيت الحكمة للغة الصينية BAC Academy · Freelance Jul 2023 - Present · 1 yr 10 mosJul 2023 to Present · 1 yr 10 mos Cairo, Egypt · RemoteCairo, Egypt · Remote A success story with BAC Academy, the leading institute for Chinese language training in Egypt: 1. Career & Skills Development: Designed and delivered job-readiness courses for Chinese-speaking graduates, covering resume writing, job search, sales, and workplace communication. 2. Chinese Mini-MBA & Computer Skills courses: Created and launched fully remote Mini-MBA & workplace IT courses, conducting 9 Mini-MBA rounds & 2 computer skills rounds for 500+ learners from Egypt, Saudi Arabia, and Jordan. 3. End-to-End Course Development: Led market research, TNA, courseware creation, and learning experience design, ensuring high engagement, application-based learning, and strong word-of-mouth marketing. 4. Industry Recognition & Impact: Established the Mini-MBA as a benchmark course for Chinese-language speakers in the Arab region, preparing fresh graduates and master's applicants for careers in Chinese enterprises.

Market ResearcherInternship

• Job Details:As one of the pioneering team members at Temu, part of Chinese e-commerce leader Pinduoduo, I was based in Shanghai (Pinduoduo HQ), managing operations for the MENA region, focusing on Saudi Arabia, UAE, Qatar, and Jordan. My responsibilities include: -Translation & Localization: Ensuring all content for the Arab market is accurately translated and culturally appropriate, while maintaining translation quality through close collaboration with teams and suppliers. -Customer Complaints Management: Promptly addressing and analyzing customer complaints to improve service and satisfaction, and suggesting product or service improvements. -User Experience (UX) Enhancement: Proposing UX improvements based on feedback and research, and working with design and development teams to implement these changes. -Competitive Analysis: Conducting regular analyses of competitors in the Arab market to inform and adjust our market strategies.