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Saeed Omar

I am a professional manager

Hadayek Alkobba, Cairo, Egypt

Work Experience

  • General Manager Full Time

    TopTronics

    Apr 2013 - Present -12 yrs, 2 months

    Egypt , Cairo

    • Job Details:TopTronics Co., TopTronics is an Importer and solution provider, TopTronics work in the Telecom and Manufacturing sectors, and now is working in the field of consumer retail products under a new name as Maan Company Responsibilities: a- To manage all related processes Importing, Marketing, and Sales b- To supervise all new deals to guarantee the maximum profit c- To make marketing plans for big customers and to revise it step by step d- Streamlined processes and procedures so that all service levels were met with customer expectations.
  • Maintenance and Customer Service Division ManagerFull Time

    Alsafy

    Jan 2012 - Apr 2013 -1 yr, 3 months

    Egypt

    • Job Details:Alsafy group for Import and Export Alsafy group is One out of two LG® Mobile phones' distributers in Egypt One out of thirteen Mobinil® agents in Egypt One of the big supplier for military manufactures in Egypt Has 8 branches in Egypt, one in UAE, and one in China Responsibilities: a- To manage all Maintenance and Customer service teams in all branches. b- To setup all needed subdivisions like private warehouse and testing team, including hiring of new candidates c- Streamlined processes and procedures so that all service levels were met with customer expectations. d- Acted as escalation point for team to resolve critical customer service issues.
  • General Manager Full Time

    TopTronics

    Jun 2009 - Jan 2012 -2 yrs, 7 months

    Egypt , Cairo

    • Job Details:TopTronics Co., TopTronics is an Importer and solution provider, TopTronics work in the Telecom and Manufacturing sectors, and now is working in the field of consumer retail products under a new name as Maan Company Responsibilities: a- To manage all related processes Importing, Marketing, and Sales b- To supervise all new deals to guarantee the maximum profit c- To make marketing plans for big customers and to revise it step by step d- Streamlined processes and procedures so that all service levels were met with customer expectations.
  • Embedded Systems Division ManagerFull Time

    The Egyptian Telephone Co. (QuickTel®)

    Jun 2008 - Jun 2009 -1 yr

    Egypt , Cairo

    • Job Details:Responsibilities: a- Plan and control of the Embedded System Division activities. b- Manage the Embedded System Division activities with different divisions and key persons to guarantee an efficient work flow. c- Introduce periodical reports to the top management about the whole work status. d- Introduce periodical reports to the project managers about their projects completeness percentage. Participated projects : 1- DSLAM Embedded code development. 2- DSLAM Embedded Web Server. Note: In this period I worked with QuickTel® Software team as an external auditor to success to have CMMI level 2
  • Education

    • Communication and Electronics Engineering in Communication

      Al-Azhar University

      Jan 1995 - Jan 2000 - 5 yr

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Embedded Systems Development

      Nile University – Smart Village·2008
    • Object Oriented Software Development

      Nile University – Smart Village·2008
    • CMMI Process

      QuickTel Company – Cairo·2008
    • Project Management Diploma

      RITI “Regional IT Institute”·2007
    • Guanri Payphone repair

      Nile Telecom Company - Cairo·2005
    • French language

      CFCC – Monira - Cairo·2005
    • Schlumberger Payphone Repairs

      Schlumberger Head Office – Mont rouge – France·2004
    • Basics Of Data Communications

      Lucent software center·2001
    • VLSI

      Mentor Graphics – NTI – Nasr City - Cairo·2001
    • Computer Networking

      Cairo University·2000
    • Orcad & PCB Skills

      National Telecommunication Institute ( NTI ) - Cairo·1999
    • Microcontroller and Interfacing to PC ,

      Cairo University·1999
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