
Saeed Omar
I am a professional manager
Hadayek Alkobba, Cairo, EgyptWork Experience
General Manager Full Time
TopTronics
Apr 2013 - Present -12 yrs, 2 months
Egypt , Cairo
- Job Details:TopTronics Co., TopTronics is an Importer and solution provider, TopTronics work in the Telecom and Manufacturing sectors, and now is working in the field of consumer retail products under a new name as Maan Company Responsibilities: a- To manage all related processes Importing, Marketing, and Sales b- To supervise all new deals to guarantee the maximum profit c- To make marketing plans for big customers and to revise it step by step d- Streamlined processes and procedures so that all service levels were met with customer expectations.
Maintenance and Customer Service Division ManagerFull Time
- Job Details:Alsafy group for Import and Export Alsafy group is One out of two LG® Mobile phones' distributers in Egypt One out of thirteen Mobinil® agents in Egypt One of the big supplier for military manufactures in Egypt Has 8 branches in Egypt, one in UAE, and one in China Responsibilities: a- To manage all Maintenance and Customer service teams in all branches. b- To setup all needed subdivisions like private warehouse and testing team, including hiring of new candidates c- Streamlined processes and procedures so that all service levels were met with customer expectations. d- Acted as escalation point for team to resolve critical customer service issues.
General Manager Full Time
TopTronics
Jun 2009 - Jan 2012 -2 yrs, 7 months
Egypt , Cairo
- Job Details:TopTronics Co., TopTronics is an Importer and solution provider, TopTronics work in the Telecom and Manufacturing sectors, and now is working in the field of consumer retail products under a new name as Maan Company Responsibilities: a- To manage all related processes Importing, Marketing, and Sales b- To supervise all new deals to guarantee the maximum profit c- To make marketing plans for big customers and to revise it step by step d- Streamlined processes and procedures so that all service levels were met with customer expectations.
Embedded Systems Division ManagerFull Time
The Egyptian Telephone Co. (QuickTel®)
Jun 2008 - Jun 2009 -1 yr
Egypt , Cairo
- Job Details:Responsibilities: a- Plan and control of the Embedded System Division activities. b- Manage the Embedded System Division activities with different divisions and key persons to guarantee an efficient work flow. c- Introduce periodical reports to the top management about the whole work status. d- Introduce periodical reports to the project managers about their projects completeness percentage. Participated projects : 1- DSLAM Embedded code development. 2- DSLAM Embedded Web Server. Note: In this period I worked with QuickTel® Software team as an external auditor to success to have CMMI level 2
Education
Communication and Electronics Engineering in Communication
Al-Azhar UniversityJan 1995 - Jan 2000 - 5 yr
Skills
- Microsoft Word
- Microsoft Outlook
- Business Administration
- Business Analysis
- Management
- Management
- Microsoft Excel
- Microsoft Project
- Business Development
- Microsoft Powerpoint
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Embedded Systems Development
Nile University – Smart Village·2008Object Oriented Software Development
Nile University – Smart Village·2008CMMI Process
QuickTel Company – Cairo·2008Project Management Diploma
RITI “Regional IT Institute”·2007Guanri Payphone repair
Nile Telecom Company - Cairo·2005French language
CFCC – Monira - Cairo·2005Schlumberger Payphone Repairs
Schlumberger Head Office – Mont rouge – France·2004Basics Of Data Communications
Lucent software center·2001VLSI
Mentor Graphics – NTI – Nasr City - Cairo·2001Computer Networking
Cairo University·2000Orcad & PCB Skills
National Telecommunication Institute ( NTI ) - Cairo·1999Microcontroller and Interfacing to PC ,
Cairo University·1999