Saeed Ibrahim

Customer Support SpecialistFull Time

RTMFull Time

Technical Support Representative - Call CenterFull Time

• Job Details:• Provided business-clients with efficient support – Responded to phone calls, emails, and in-person requests. • Worked closely and effectively with vendors to replace/repair defective hardware and software. • Responded promptly and answered/resolved customer inquiries and complaints. • Investigated and resolved service issues and/or product problems. • Manage customers’ database accounts, performed customer verification and processed applications, orders and requests.