Saeed wael Gad

Operations and Business Development Manager | EMEA

Cairo, Egypt

Technotask Business Solutions Pvt Ltd

Feb 2024 - Present -1 yr, 4 months

Job Details:Managing operations and business development within the telecommunications and consulting sectors focusing on streamlining processes and driving client growth and oversaw day by day operations while identifying and capitalizing on new market opportunities to expand the company's reach and enhancing operational workflows, improving efficiency and reducing turnaround times. Strengthened client relationships by delivering tailored consulting solutions and maintaining high service standards. Led initiatives to explore and secure new business opportunities, contributing to consistent revenue growth. Collaborated with cross functional teams to optimize resource utilization and meet client needs effectively.

Intelcia

Mar 2021 - Dec 2023 -2 yrs, 9 months

Job Details:I have managed customer service, technical support, and mobile sales agents and overseeing operations training employees and improving quality assurance and focusing on helping agents meet their targets and KPIs through Coaching, Daily reports and AUX breakdown analysis by streamlining processes and boosting efficiency, I enhance profitability and service quality while promoting continuous growth and improvement.

Maqsam

Mar 2018 - Jan 2020 -1 yr, 10 months

Egypt , Cairo

Job Details:I focused on promoting SaaS and cloud solutions to drive business growth. I identified opportunities, generated leads, and worked closely with the sales team to craft effective outreach strategies. By nurturing potential clients through targeted campaigns and leveraging data insights, I ensured a seamless transition from prospecting to engagement, refining our approach to meet market demands and deliver impactful results.

Bachelor's Degree in Business administration
Delta University for Science and Technology (PUA)
Jan 2019