Saeed Hefnawy

Business AnalystFull Time

• Job Details:MY ACHIEVEMENTS Staff Training - Trained administration staff on an automation system for GR documents and tickets issuing process and renewals. Preparing & maintain live dashboard for assets and GR documents of our sister companies to manage and control operational smoothly. Increasing the efficiency and effectiveness of our services provided through developing live dashboard which helps to improve our delivery commitment percentage by 90%. Reducing organizational operating costs by 50 % by streamlining processes. Developing an automation system support manage and control GR documents and assets around 500 vehicles. My Responsibilities: Developing dashboards and KPIs that measure performance and operational results to identify gaps and areas for improvement Running Multi Administration Projects to optimize efficiency and gain potential benefits. Identifying requirements and perform required analysis to address business needs and meets customer expectations in order to achieve business objectives. Managing and controlling sister companies over 650 GR documents and track progress to ensure being renewed and delivered on time accordingly. Performing compliance and governance reports to identify issues and fines root causes. Facilitating Risk management workshops to identify & analyze and determine proper risk response plan along with monitor and controlling of risks. Mapping current business and operational processes and offered recommendations for improvement. Developing operational workflow and clearly define policy and procedures along with roles and responsibilities within SBUs administration department. Establishing metrics to determine inefficiencies and areas for improvement and performing gap analysis to identify needs.

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