Saed Morsy

Customer Service Intern

Giza

Banque Misr

Job Details:During my internship at Bank Misr, I gained hands-on experience with various banking operations, including account opening, customer transactions, and loan procedures. I learned how to assist customers effectively and explain financial products and services. Additionally, I developed teamwork skills and professionalism in client interactions. The internship provided me with a deeper understanding of banking operations and enhanced my communication and organizational abilities.

Vodafone Company

Jan 2022 - Jun 2023 -1 yr, 5 months

Job Details:Provided technical support and customer service over the phone to Vodafone customers, addressing inquiries and resolving issues related to the services provided. Developed effective communication skills and the ability to work under pressure while offering innovative solutions to ensure customer satisfaction. Enhanced time management skills and organized daily tasks efficiently.

Bachelor's Degree in Economics
American University in Cairo (AUC)
Jan 2022 - Jan 2026 - 4 yr
Bachelor's Degree
October 6 University (OU)
Jan 2023 - Jan 2025 - 2 yr