Saber Effat Mounir Ahmed

Service Handling Specialist at Etisal Trading (Distributor & Partner of HONOR, Anker, TCL in Egypt)

Matareya, Cairo, Egypt
  • Mastery of Windows operating system
  • Customer Support
  • handling skills
  • Negotiation
  • Communication

Work Experience

Service Handling SpecialistFull Time

Etisal Trading (Distributor & Partner of HONOR, Anker, TCL in Egypt)

February 2020 - Present • 4 yrs, 2 months

Customer Care RepresentativeFull Time

SKY Distribution (Distributor & Partner of Samsung Electronics)

April 2019 - January 2020 • 9 months

Sales PromoterFull Time

Samsung Egypt

December 2018 - March 2019 • 3 months

Complain TeamFull Time

KFG

July 2015 - August 2017 • 2 yrs, 1 month

Education

  • Bachelor's Degree in Law

    Ain Shams University (ASU)Jan 2013 to Jan 2017 · 4 Years

Skills

Tools and Fields of Expertise

  • Mastery of Windows operating system
  • Customer Support
  • handling skills
  • Negotiation
  • Communication
  • Problem Solving
  • Problem Analysis
  • Teamwork
  • Core PHP
  • HTML
  • CSS
  • MySQL
  • Microsoft Office (MS Word, Excel)
  • C++
  • AJAX
  • JS

Languages

  • Arabic

    Fluent

  • English

    Intermediate
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