Saad Mohammed Elalfy

IT Support Specialist at Mansoura Primary Court

Mansoura, Dakahlia, Egypt

Mansoura Primary Court

Mar 2011 - Present -14 yrs, 3 months

Egypt , Dakahlia

Job Details:Regularly Provide Efficient Technical Support , Perform troubleshooting, diagnosing, solving and replacing parts. Perform maintenance on copy machines, Xerox scanner, printers, etc Repair aend upgraded old installed systems; configured new systems. Performed server updates on a regular basis. Accurately documented all technical support and customer’s help-desk interaction. Prepared reports of activity and stayed up to date regarding system information. Handles high work load. Worked in coordination with team members to decrease key IT problems and complete assigned projects. maintaining presentable demeanor, and creativity.

Mansoura Economic Court

Feb 2009 - Feb 2011 -2 yrs

Egypt , Dakahlia

Job Details:Regularly provided efficient technical support Diagnosed software-hardware problems,

Freelance

Jan 2005 - Jan 2006 -1 yr

Egypt , Dakahlia

Job Details:Managed installation, Configuration and Administration of Network Equipment in IT Architecture .

Rock4Rock

May 2004 - Mar 2005 -10 months

Egypt , Dakahlia

Job Details:Responsible Manager , Designing the Website Using CMS,MySQL and Cpanel and Forming a Working Team By Experience About Internet and Webhosting