Basic Info

Saad Elalfy

14 years

Dakahlia Governorate, Egypt

Diploma

Experienced

Work Experience

IT Support Specialist at Mansoura Primary Court

Experience Details

IT Support Specialist

IT/Software Development

Experienced (Non-Manager)

Regularly Provide Efficient Technical Support ,
Perform troubleshooting, diagnosing, solving and replacing parts.
Perform maintenance on copy machines, Xerox scanner, printers, etc
Repair aend upgraded old installed systems; configured new systems.
Performed server updates on a regular basis.
Accurately documented all technical support and customer’s help-desk interaction.
Prepared reports of activity and stayed up to date regarding system information.
Handles high work load.
Worked in coordination with team members to decrease key IT problems and complete assigned projects.
maintaining presentable demeanor, and creativity.


Company Details

Mansoura Primary Court

Mansoura, DK, Egypt

More than 1000 employees

Law Enforcement

N/A

Mar 2011 to present (5 years 9 months)
IT Support Specialist at Mansoura Economic Court

Experience Details

IT Support Specialist

IT/Software Development

Experienced (Non-Manager)

Regularly provided efficient technical support
Diagnosed software-hardware problems,



Company Details

Mansoura Economic Court

Mansoura, DK, Egypt

501-1000 employees

Law Enforcement

http://www.jp.gov.eg/ar/Default.aspx

Feb 2009 to Feb 2011 (2 years)
Key IT Services at Freelance

Experience Details

Key IT Services

IT/Software Development

Experienced (Non-Manager)

Managed installation, Configuration and Administration of Network Equipment in IT Architecture .


Company Details

Freelance

Mansoura, Egypt

1-10 employees

Computer Networking

N/A

Jan 2005 to Jan 2006 (1 year)
Founder And Administrator Rock4Rock.Com at Rock4Rock

Experience Details

Founder And Administrator Rock4Rock.Com

IT/Software Development, Creative/Design/Art

Senior Management (e.g. VP, CEO)

Responsible Manager , Designing the Website Using CMS,MySQL and Cpanel and Forming a Working Team By Experience About Internet and Webhosting


Company Details

Rock4Rock (multinational)

Mansoura, DK, Egypt

1-10 employees

Broadcasting and Film, Computer Software

Rock4Rock.Com

May 2004 to Mar 2005 (10 months)
IT Support Specialist at Turbo Company

Experience Details

IT Support Specialist

IT/Software Development

Experienced (Non-Manager)

Provided Technical Support; Assisted Users Facing Network and Pcs Problems .
Performed advanced troubleshooting, diagnostics and provide solutions
Responding quickly, Clearly, and Resourcefully


Company Details

Turbo Company

Mansoura, DK, Egypt

1-10 employees

Information Technology Services, Computer Networking , Computer Hardware

N/A

Mar 2000 to Aug 2003 (3 years 5 months)

Achievements


Develop the system of records to the mechanization computerized automated system
Personal jurisprudence of the Personnel Section


data and more easy fourms


Education

Bachelor's Degree in Law

Education Details

Bachelor's Degree

Law

Zagazig University, Egypt

Not specified

N/A

i was have faced problems in my study

Zagazig University
2001 - 2007

Certifications

Certificate details

Cisco Certified Network Associate Routing and Switching

Aug 2016

845 out of 1000

N/A

N/A

Cisco

Managed installation, configur

Training and Courses

Training/Course Details

Mastering PHP & MySQL

Jul 2008

Yat

Mastering PHP & MY SQL

Training/Course Details

MCSA

Dec 2013

New Horizons

Installing and Configuring Windows Server , 2012 Administering Windows Server , 2012 Configuring Advanced Windows Server 2008 2012 Services

Training/Course Details

CCNA Routing And Switching

Mar 2014

ITC Academy

Managed installation, configuration and administration of Cisco equipment in IT architecture of organization. Configured IT LAN/WAN elements and held responsibility of maintaining and monitoring performance of network.

Training/Course Details

CCNP Routing And Switching

Oct 2015

New Horizons

Cisco Certified Network Professional Routing and Switching and Troubleshooting

Training/Course Details

CCNA Voice

Nov 2015

New Horizons

Introducing Cisco Voice and Unified Communications Administration (ICOMM

Training/Course Details

CCNA - Security

Dec 2015

New Horizons

Implementing Cisco Network Security Securing Network swith ASA Advanced Securing Network swith ASA Fundamentals

This profile is fresh!
Last update 5 days ago.

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Profile Skills and Keywords

AnalyticalArabicBroadcasting And FilmC#CCNA - SecurityCCNA Routing And SwitchingCCNA VoiceCCNP Routing And SwitchingCisco Certified Network Associate Routing And SwitchingCisco Switches, Routers And FirewallsComputer HardwareComputer NetworkingComputer SoftwareCreativeDesignDreamweaverEnglishFootBallFounder And Administrator Rock4Rock.ComHard WorkerITIT Support SpecialistInformation TechnologyInformation Technology (IT)Information Technology ServicesKey IT ServicesLawLaw EnforcementLeaderMCSAMS Office 2003, 2008 , And Office 2010 SuitesMS:Windows 10 , Windows 8.1 Windows 7, Windows XPMastering PHP & MySQLMySQL, ApacheNational GeographicNetworking ComponentsNetworksPHPPlannerPrinters, Laptops , Smart PhonesReading BooksRock4RockSoftwareSoftware DevelopmentTroubleshooting SkillsWindows Server 2012

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Advanced

: Fluent

: Fluent

English

English

: Intermediate

: Intermediate

: Intermediate

: Beginner

Tools and Technologies

Information Technology (IT)

Information Technology (IT)

: Advanced

: Extreme - I love it!

:

More than 7 years

PHP

PHP

: Beginner

: Medium

:

1-3 years

C#

C#

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Software

Software

: Advanced

: High

:

More than 7 years

MS:Windows 10 , Windows 8.1 Windows 7, Windows XP

MS:Windows 10 , Windows 8.1 Windows 7, Windows XP

: Advanced

: Extreme - I love it!

:

More than 7 years

MS Office 2003, 2008 , and Office 2010 suites

MS Office 2003, 2008 , and Office 2010 suites

: Intermediate

: High

:

3-5 years

Troubleshooting skills

Troubleshooting skills

: Intermediate

: Extreme - I love it!

:

5-7 years

MySQL, Apache

MySQL, Apache

: Intermediate

: Medium

:

1-3 years

Printers, Laptops , Smart phones

Printers, Laptops , Smart phones

: Intermediate

: High

:

5-7 years

Dreamweaver

Dreamweaver

: Beginner

: Medium

:

1-3 years

Networking Components

Networking Components

: Beginner

: High

:

Less than 1 year

Windows Server 2012

Windows Server 2012

: Beginner

: High

:

Less than 1 year

Cisco switches, routers and firewalls

Cisco switches, routers and firewalls

: Beginner

: High

:

Less than 1 year

Networks

Networks

: Beginner

: Medium

:

1-3 years

Key Skills

Analytical, Leader, Planner, Hard worker, Creative

Online Presence

https://www.linkedin.com/in/saad-elalfy-24893795https://www.facebook.com/profile.php?id=100008220074233rock4rock.com

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