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Saad Hassan

IT Manager | Technical Consultation | Professional Training | Project Management

Maadi, Cairo, Egypt

Work Experience

  • IT ManagerFull Time

    Mubasher Trade

    Jun 2015 - Jan 2022 -6 yrs, 7 months

    Egypt , Cairo

    • Job Details:•Managed the IT operations for Mubasher group (Mubasher Int. for Securities, Asset Mgt., Advisory services, Mubasher Media), DirectFN, and Onecard. •Planned and controlled a budget of 3M EGP for an infrastructure supported by global providers such as Cisco, Microsoft, AVAYA, HP, Dell, Fortinet, and others. •Upgraded the company’s internet with diversified media, ISPs, and technology such as fiber, microwave, and Pre-WiMAX with SD-WAN led to almost 100% uptime. •Developed the communications and SLA negotiations with service providers, regulators, partners, and vendors for services and relevant contracts. •Led the team for day-to-day operations in network, system, security, disaster recovery, and customer support services for HQ and branches with 600+ endpoints. •Implemented asset management system for company’s network, servers, and user devices that noticeably improved the procurement, tracking, and retirement processes for assets and helped determining asset TCO.
  • IT MANAGERFull Time

    DirectFN

    May 2012 - May 2014 -2 yrs

    Egypt , Cairo

    • Job Details:•Implemented centralized 24/7 monitoring system for distributed infrastructure using multiple monitoring tools. •Planed the company’s infrastructure expansion and optimization by continuous audit and improvement processes. •Conducted network and general technical consultancy for enterprise customers, and brokerage firms.
  • Network ManagerFull Time

    DirectFN

    Dec 2007 - May 2012 -4 yrs, 5 months

    Egypt , Cairo

    • Job Details:•Designed and installed production network, security, and servers with vendors such as Cisco security, routing and switching, SonicWALL, Sophos, and HP/Dell/IBM. •Deployed monitoring and support for datacenters. Identified the technical issues and provided remedies and recommendations. •Negotiated deals with service providers such as ISPs and vendors to get the most cost-effective solutions supported by relevant SLA.
  • Technical TrainerFull Time

    Technical and Vocational Training Corporation

    Sep 2003 - Dec 2007 -4 yrs, 3 months

    Saudi Arabia , Zulfi

    • Job Details:Conducting network and general computer training courses. • Training in open and continuous education center. • Training in ICDL certified center. • Training in Cisco academy. • Designing, implementing and troubleshooting college network infrastructure. • Configuring Cisco network devices routers & switches. • Troubleshooting HP, IBM, and servers. • Configuring domain controllers, ISA server, and Exchange Server.
  • Education

    • Master's Degree in MASTER OF BUSINESS ADMINISTRATION

      ESLSCA Business School

      Jan 2018 

    • BSc in computers and systems

      Faculty of Engineering

      Jan 1995 - Jan 2000 - 5 yr

    • High School - Thanaweya Amma

      Shubra Secondary Shool

      Jan 1995 

    Achievements

    Squash / GYM.

    Skills

    • Microsoft
    • Team management
    • Customer Service
    • Datacenter Hosting
    • Network Security
    • Budgeting
    • Call Center
    • Disaster Recovery
    • Problem Solving
    • Cisco
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    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • ITIL FOUNDATION

      AXELOS·2016
    • PMP

      Project Management Institute·2009
    • PMP TRAINING COURSE

      EMAC International Academy·2009
    • CCNP

      CISCO·2007
    • ORIENTATION FOR CISCO ACADEMY INSTRUCTOR CERTIFICATE

      TVTC·2007
    • DEVELOPING HUMAN COMMUNICATION SKILLS

      TVTC·2007
    • INSTALLING AND CONFIGURING MICROSOFT ISA SERVER 2000

      TVTC·2006
    • CONFIGURING HP SERVERS STORAGE WITH H/W RAID

      TVTC·2006
    • DEVELOPING TRAINER SKILLS

      TVTC·2005
    • MCSA

      Microsoft·2003
    • CCNA

      CISCO·2002
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