
Saad Hassan
IT Manager | Technical Consultation | Professional Training | Project Management
Maadi, Cairo, EgyptWork Experience
IT ManagerFull Time
Mubasher Trade
Jun 2015 - Jan 2022 -6 yrs, 7 months
Egypt , Cairo
- Job Details:•Managed the IT operations for Mubasher group (Mubasher Int. for Securities, Asset Mgt., Advisory services, Mubasher Media), DirectFN, and Onecard. •Planned and controlled a budget of 3M EGP for an infrastructure supported by global providers such as Cisco, Microsoft, AVAYA, HP, Dell, Fortinet, and others. •Upgraded the company’s internet with diversified media, ISPs, and technology such as fiber, microwave, and Pre-WiMAX with SD-WAN led to almost 100% uptime. •Developed the communications and SLA negotiations with service providers, regulators, partners, and vendors for services and relevant contracts. •Led the team for day-to-day operations in network, system, security, disaster recovery, and customer support services for HQ and branches with 600+ endpoints. •Implemented asset management system for company’s network, servers, and user devices that noticeably improved the procurement, tracking, and retirement processes for assets and helped determining asset TCO.
IT MANAGERFull Time
DirectFN
May 2012 - May 2014 -2 yrs
Egypt , Cairo
- Job Details:•Implemented centralized 24/7 monitoring system for distributed infrastructure using multiple monitoring tools. •Planed the company’s infrastructure expansion and optimization by continuous audit and improvement processes. •Conducted network and general technical consultancy for enterprise customers, and brokerage firms.
Network ManagerFull Time
DirectFN
Dec 2007 - May 2012 -4 yrs, 5 months
Egypt , Cairo
- Job Details:•Designed and installed production network, security, and servers with vendors such as Cisco security, routing and switching, SonicWALL, Sophos, and HP/Dell/IBM. •Deployed monitoring and support for datacenters. Identified the technical issues and provided remedies and recommendations. •Negotiated deals with service providers such as ISPs and vendors to get the most cost-effective solutions supported by relevant SLA.
Technical TrainerFull Time
Technical and Vocational Training Corporation
Sep 2003 - Dec 2007 -4 yrs, 3 months
Saudi Arabia , Zulfi
- Job Details:Conducting network and general computer training courses. • Training in open and continuous education center. • Training in ICDL certified center. • Training in Cisco academy. • Designing, implementing and troubleshooting college network infrastructure. • Configuring Cisco network devices routers & switches. • Troubleshooting HP, IBM, and servers. • Configuring domain controllers, ISA server, and Exchange Server.
Education
Master's Degree in MASTER OF BUSINESS ADMINISTRATION
ESLSCA Business SchoolJan 2018
BSc in computers and systems
Faculty of EngineeringJan 1995 - Jan 2000 - 5 yr
High School - Thanaweya Amma
Shubra Secondary ShoolJan 1995
Achievements
Squash / GYM.
Skills
- Microsoft
- Team management
- Customer Service
- Datacenter Hosting
- Network Security
- Budgeting
- Call Center
- Disaster Recovery
- Problem Solving
- Cisco
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
ITIL FOUNDATION
AXELOS·2016PMP
Project Management Institute·2009PMP TRAINING COURSE
EMAC International Academy·2009CCNP
CISCO·2007ORIENTATION FOR CISCO ACADEMY INSTRUCTOR CERTIFICATE
TVTC·2007DEVELOPING HUMAN COMMUNICATION SKILLS
TVTC·2007INSTALLING AND CONFIGURING MICROSOFT ISA SERVER 2000
TVTC·2006CONFIGURING HP SERVERS STORAGE WITH H/W RAID
TVTC·2006DEVELOPING TRAINER SKILLS
TVTC·2005MCSA
Microsoft·2003CCNA
CISCO·2002