SOHAILA SAMIR abd el aziz

first line supportFull Time

• Job Details:• Managed system performance by monitoring operations and correcting routine issues. • Supported team computer needs with skilled installation of devices, cables and software. • Helped users via telephone to diagnose and triage problems. • Answered user inquiries regarding computer software or hardware operation to resolve problems.

Admin and coordinatorFull Time

• Job Details:• Supported sellers with effective property listings and frequent showings to obtain quick sales with maximum profits. • Developed solid relationships with staff, customers, and vendors. • Verified level of supplies and requested new inventory to meet service levels. • Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance. • Helped team handle high-volume work by prioritizing tasks and organizing supplies.