S. M. Gulam Kibria Chowdhury

Senior System Support EngineerFull Time

• Job Details:Duties/Responsibilities/Roles: • Manage and administer Active Directory services, including user and group account management, Group Policy, and domain services. • Administer Windows Server environments, including roles and features such as WSUS, DHCP, File services. • Diagnose and resolve issues related to Microsoft-based systems, and services. Provide timely and effective solutions of technical problems. • Implement and manage patching and to ensure systems are secure and up-to-date. Page 2 of 6 • Monitor system performance, analyze trends, and implement optimizations to ensure optimal performance of Microsoft-based servers and services. • Implement and manage backup solutions for Microsoft systems, ensuring data integrity and establishing recovery procedures in case of system failures. • Administer and support virtualization technologies, such as Hyper-V, to optimize server resources and facilitate efficient deployment of virtual machines. • Experienced on industry standard security compliance factors configuration (VAPT, PCIDSS) for production infrastructure. • Maintain detailed documentation of system configurations, procedures, and troubleshooting steps to facilitate knowledge transfer and future reference. Day to day system performance monitoring, error analysis, system health checkup, system tuning and troubleshooting. • Planning, implementation and configuration of new projects for Intel Xeon processor based systems (IBM, Lenovo, Cisco). • Preparing visual RACK diagram drawing for installable hardware systems and hardware partitioning details. • Work experience on several visualization platform like Vmware, Nutanix.