
SHERIF DARDIR
Senior Customer Success Rep
Tanta, Gharbia, EgyptWork Experience
Senior Customer Success RepFreelance / Project
Good Advice UK
Mar 2022 - Sep 2023 -1 yr, 6 months
United Kingdom , London
- Job Details:Supervise and train other staff members performing related work in processes and the usage of current software, as well as create communications including emails, invoices, and other correspondence. " Manage the daily operations of the administrative staff, monitoring software utilization, assigning emails to legal team members, assist in drafting and performing initial review of contracts under guidance of attorneys, schedule, coordinate, and facilitate meetings as appro Follow up with existing clients on a daily basis to maintain a smooth operation and up to date records, onboard new clients and monitor social media platforms. Provide confidential administrative support to legal staff; may provide specific secretarial support to a particular legal specialty, including letters & contracts and outcome tracking with the Home Office researching regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal advice
Priority Banking SpecialistFull Time
ADIB - Abu Dhabi Islamic Bank
May 2017 - Jan 2021 -3 yrs, 8 months
Education
Bachelor's Degree in Accounting
Tanta UniversityJan 2012
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Creating Positive Conversations with Challenging Customers
2021Critical Thinking
2021Customer Service: Serving Customers Through Chat and Text
2021Cyber Security Training and Awareness
Abu Dhabi Islamic Bank learning & development Unit.·2020Customer Service: Handling Abusive Customers
2020KYC (Know Your Customer) Training and Awareness
Abu Dhabi Islamic Bank learning & development Unit.·2018Anti-Money Laundering Training and Awareness
Abu Dhabi Islamic Bank learning & development Unit.·2018Islamic banking and financial Training
Abu Dhabi Islamic Bank learning & development Unit.·2017