Islam Al-Shamsey

Senior Technical SupportFull Time

• Job Details:1. Provide technical support on all Microsoft applications (Configure Outlook mail) and give guidance to local and remote users. 2. Set up, install, configure and monitor the networks (LAN and WAN) 3. Troubleshoots network performance issues and maintains the backup plan. 4. Maintains all systems, applications, security, and network configurations 5. Troubleshooting network equipment such as storage devices, switches, firewalls, routers and VPNs Ensuring hardware, software, and network upgrades, installs, re-installs 6. Installing, configuring, and maintaining PCs, workstations, networks, servers, network cabling and Ethernet networks 7. Troubleshooting computing systems, networks, and applications to identify malfunctions and correct them as well as other operational difficulties

Technical SupportFull Time

• Job Details:1. Design, develop, implement and maintain systems, policies with windows server 2008 2. Installing and configuring computer hardware, software, systems, networks, printers and scanners 3. Ensure security of data, network access and backup systems 4. Planning scheduled for maintenance upgrades 5. Investigating, diagnosing and solving computer software and hardware faults 6. Repairing equipment and replacing parts

e-Content DeveloperFull Time

• Job Details:1. Manage, Maintain, Install, Build and support Moodle web server using Apache, PHP, MySQL on Windows Server 2008 R2 2. Create LMS, SCORM users for each course with a different permissions 3. Develop and build HTML courses using Dreamweaver with CSS, Jscript and JQuery code 4. Create and develop courses using Courselab and Articulate Storyline tools 5. Responsible for writing and editing web guidelines 6. Create and update web site details 7.Handle content management system 8. Responsible for writing content for variety of subjects and appropriate editing 9. Implement energetic content for web pages