Basic Info

Mahmoud Taha

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Software Application Support Engineer at BF Soft

Experience Details

Software Application Support Engineer

IT/Software Development

Experienced (Non-Manager)

1-Turbo Swift :-
-Installing ,Support ,Training ,and Troubleshooting Turbo Swift which is a global software used by 11 Banks in Egypt including CBE to help them transfer Money over a very secure network connection
-Solving Customer Tickets On-Site ,remotely ,by e-mail ,or over the phone
-Contacting with D+H (Turbo Swift application company) or Swift (Global Network Provider Company) to inform them about any configuration problem that must be changed through them


Company Details

BF Soft

Cairo, Egypt

11-50 employees

Computer Software, Banking, Financial Services

www.bankinginfotech.com

Aug 2016 to present (4 months)
System Administrator at Ghalioungui for Trading

Experience Details

System Administrator

IT/Software Development

Experienced (Non-Manager)

-Analyzing ,designing & Implementing ERP
-Supporting Hardware (Servers /Firewalls /Desktops/ Laptops/Thin Clients / Printers/ Cameras/ DVRs /Barcode Readers…etc) ,Software (Installation /Configuration) and Network (Routers /Firewalls /Switches /APs)
-Active Directory/DHCP/DNS/File Server/Print Server (2008 R2)
-Administering SharePoint/ERP and training users


Company Details

Ghalioungui for Trading

Cairo, Egypt

101-500 employees

Medical Devices and Supplies

www.Ghalioungui.net

Apr 2012 to Aug 2016 (4 years 4 months)

Achievements


ERP Implementation (Installation-Configuration-Administration-Training)
Sharepoint Administration (Reports-DB-Training)
MS Office


Education

Bsc. in Information Systems

Education Details

Bsc.

Information Systems

Helwan University, Egypt

B / Very Good / 75 - 85%

-DataBase Systems -Software Engineering -System Analysis & Design -Information Systems Security -Mangement Information Systems -Computer Networks -Decision Support Systems -Information Retrieval

N/A

Helwan University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Mokattam Secondary School

Egypt

2007

A / Excellent / 85 -100%

N/A

Mokattam Secondary School
2007

Certifications

CCNA
Apr 2012

Certificate details

CCNA

Apr 2012

900 out of 1000

N/A

N/A

Cisco

N/A

Certificate details

English - Level 3

May 2013

96.5 out of 100

N/A

N/A

Berlitz

N/A

Certificate details

English - Level 4

Jul 2013

92 out of 100

N/A

N/A

Berlitz

N/A

Training and Courses

CCNA at Computek
Mar 2012

Training/Course Details

CCNA

Mar 2012

Computek

N/A

Training/Course Details

English - Level 3

May 2013

Berlitz

N/A

Training/Course Details

English - Level 4

Jul 2013

Berlitz

N/A

MCSA at Computek
Aug 2014

Training/Course Details

MCSA

Aug 2014

Computek

Microsoft Certified System Administrator

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Active DirectoryAdaptiveBankingBowlingCCNACinemaComputer SoftwareDetails-orientedERP AdministrationERP Implementation & AdministrationEnglishEnglish - Level 3English - Level 4Financial ServicesFingerPrint Device AdministrationFlexibleFootballHandles StressHardware SupportHardware TroubleshootingHyper-VITInformation SystemsLeaderLinuxMCSAMac OSManagementMedical Devices And SuppliesNetwork AdministrationOffice 365PartiesPlanningProblem SolverProblem SolvingProcess ManagementSQLSharepoint AdministrationSoftware Application Support EngineerSoftware DevelopmentSystem AdministrationSystem AdministratorSystem AnalysisTraining & Suppport UsersTurboSwift (Banking Transfers)Windows Server 2012

Self-assesed Skills

Languages

English

English

: Advanced

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

System Administration

System Administration

: Advanced

: High

:

3-5 years

Process Management

Process Management

: Advanced

: Extreme - I love it!

:

Less than 1 year

Problem Solving

Problem Solving

: Advanced

: Extreme - I love it!

:

3-5 years

Hardware Support

Hardware Support

: Intermediate

: High

:

1-3 years

Office 365

Office 365

: Intermediate

: High

:

Less than 1 year

SQL

SQL

: Intermediate

: High

:

5-7 years

ERP Implementation & Administration

ERP Implementation & Administration

: Intermediate

: Extreme - I love it!

:

1-3 years

Windows Server 2012

Windows Server 2012

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Network Administration

Network Administration

: Intermediate

: Extreme - I love it!

:

1-3 years

System Analysis

System Analysis

: Intermediate

: Extreme - I love it!

:

3-5 years

Management

Management

: Intermediate

: Extreme - I love it!

:

1-3 years

SharePoint Administration

SharePoint Administration

: Intermediate

: High

:

1-3 years

Hyper-V

Hyper-V

: Beginner

: High

:

Less than 1 year

Linux

Linux

: Beginner

: High

:

Less than 1 year

Mac OS

Mac OS

: Beginner

: High

:

Less than 1 year

Planning

Planning

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Training & Suppport Users

Training & Suppport Users

: Advanced

: Extreme - I love it!

:

3-5 years

FingerPrint Device Administration

FingerPrint Device Administration

: Advanced

: Extreme - I love it!

:

1-3 years

Hardware Troubleshooting

Hardware Troubleshooting

: Intermediate

: Extreme - I love it!

:

1-3 years

ERP Administration

ERP Administration

: Intermediate

: Extreme - I love it!

:

1-3 years

Sharepoint Administration

Sharepoint Administration

: Intermediate

: Extreme - I love it!

:

1-3 years

TurboSwift (Banking Transfers)

TurboSwift (Banking Transfers)

: Beginner

: Extreme - I love it!

:

Less than 1 year

Active Directory

Active Directory

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Problem Solver, Flexible / Adaptive, Details-oriented, Handles Stress

Online Presence

fcih.mht90@hotmail.com

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