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SARA Mohamed abo el fetouh

Client Service Manager- Global Trade Solutions at Hsbc, Gsc Egypt

Nasr City, Cairo, Egypt

Work Experience

  • Client Service Manager- Global Trade SolutionsFull Time

    Hsbc, Gsc Egypt

    Sep 2021 - Present -3 yrs, 11 months

    Egypt

    • Senior Internal CommunicationsFull Time

      El Hazek Construction

      Jul 2020 - Jul 2021 -1 yr

      Egypt , Cairo

      • Job Details:Manage internal communications output. Prepare strategic communication plan for company. Execute steps within a certain time frame. Implement Satisfaction Survey. Work with marketing to publish timely company information, such as memos and company directives. Ensure communication strategy is consistent and reflects the organization’s strategic vision. Measure and present results of communication efforts. Adjust communication plan as needed. Suggest what information should be presented to employees. Set timing of release to coordinate with company events or initiatives. Support ideas with research and experience. Refine core messaging to ensure organizational consistency in all aspects of communication including development, organizing and education. Ensure consistent framing of messages. Publish videos and photography on company website and blogs. Edit and revise content as necessary. Ensure workers are engaged in company initiatives. Edit, design, and print internal publications.
    • Business Development SpecialistFull Time

      El Hazek Construction

      Jun 2018 - Jun 2021 -3 yrs

      • English TeacherFull Time

        Milestones international academy

        Aug 2017 - Jun 2018 -10 months

        Egypt

        • Job Details:Iam an English teacher
      • Education

        • Bachelor's Degree in Law (English Section)

          Ain Shams University (ASU)

          Jan 2007 - Jan 2012 - 5 yr

        • High School - Thanaweya Amma

          Ramses College for Girls

          Jan 2007 

        Skills

        • Communication
        • Customer Support
        • Customer Service
        • Banking
        • Microsoft Office
        • Customer Experience
        • Adobe Photoshop

        Languages

        • English

          Fluent
        • Arabic

          Fluent
        • French

          Advanced
        • Italian

          Intermediate

        Training & Certifications

        • Professional HR Fundamentals

          EGY CHAM·2021
        • Introduction to Employee Relations

          Linkedin·2020
        • Strategic Human Resources

          Linkedin·2020
        • Attaining results through effective communication

          Knoweldge·2019
        • Creative thinking and Strategy Formulation

          Brilliance·2019
        • Achieving Excellence by Managing People’s Performance

          Brilliance·2019
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