SAMEH ADEL Ahmed
Customer service and public relations management
Manial, Cairo, EgyptWork Experience
Customer service and public relations managementFull Time
El-DALY GROUP OF COMPANIES
May 2018 - Sep 2020 -2 yrs, 4 months
Egypt , Giza
Assistant Manager Customer CareFull Time
JOVI TRONIX COMPANY htc
Apr 2014 - Mar 2018 -3 yrs, 11 months
Egypt , Giza
Sales Team LeaderFull Time
POST DISTRIBUTION COMPANY. PDC. (Etisalat Egypt)
Oct 2007 - Feb 2014 -6 yrs, 4 months
Egypt , Cairo
Head CashirFull Time
KIER ZMAN MARKET &METRO MARKET (Mansour Group)
Mar 2006 - Oct 2007 -1 yr, 7 months
Egypt , Cairo
Education
Bachelor's Degree in BACHELOR OF TRADE
GRADUATE OF THE HIGH INSTITUTE FOR ADVANCEDJan 2006
Achievements
Appellatives: • Manage Group of People. • Planning For Companies Responsible For Purchasing. • Ability to Work under High Requirement Tasks and Frequent Overseas Travel. • Can Work For Long Times and On More Than One Topic. • Professional in everything related to the mobile from hardware, software and all applications For Android and iPhone iOS. • Skilled in identifying customer needs, clarifying information, providing available solutions and alternatives while building strong relationships between clients and the company.
Skills
Languages
Arabic
AdvancedEnglish
Advanced
Training & Certifications
Training (Understanding the Quality of Service)
Training (Understanding the Quality of Service)·2008MS Office Power Point 2003 & 2007
MS Office Power Point 2003 & 2007·2008MS Office Word 2003 & 2007
MS Office Word 2003 & 2007·2008