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Said Zakaria Hottar

IT Manager at UG

Katameya, Cairo, Egypt

Work Experience

  • IT ManagerFull Time

    UG

    Aug 1999 - Present -25 yrs, 10 months

    Egypt , Cairo

    • Job Details:Network Administrator – System Analysis - IT Manager • IT infrastructure project management and deployment at remote locations • Designed IT systems, including clients, servers and network infrastructure • Designed and implemented network topology and redundancy systems. • Identified cost saving systems to reduce operating costs and initial outlay • Provided high quality IT support with swift response and resolution times • Deployed an IT asset management system. • Manage E-mail System & FAX Server • Manage Website • Manage VPN Networks • Managed IT staff. • Setup and management of IT help-desk. • Supported local and remote system users. • Provided out of hours support for the network and users. • Assisted with network maintenance and backup procedures. • Assisted with network expansion. • Liaised with facilities to fit HR requirements to IT systems. • Escalation and monitoring of third party support and suppliers. • Organization and supervision of IT contractors. • Responsible for a computer network of 40 clients, 3 Servers running over multiple Places. • Managed user support and training • Hardware and software review and selection • Implementation of best IT practices and data security processes • Manage Peripheral network • Manage Telephone System • Design simple applications With Access & Visual Basic
  • Education

    • Bachelor's Degree in Computers & Automatic Control

      Tanta University

      Jan 1996 

    Skills

    • Listen well to complaints and the ability to solve problems or find alternatives
    • Thinking outside the box
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