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Raghda Hayman

Senior Human Resources Specialist at Options

Alexandria, Egypt

Work Experience

  • Head of the Human Resources DepartmentFull Time

    No Accent Callers

    Apr 2024 - Present -1 yr, 2 months

    Egypt

    • Job Details:Provided HR advice Created HR guidelines and handbook Formulated strategic plans to address human resource matters Ensured effective organizational operations Ensured compliance with legal requirements Supported in recruitment practices maintaining an active talent pool for customer service representative and cold callers
  • Senior Human Resources SpecialistFull Time

    Options

    Dec 2023 - Present -1 yr, 6 months

    Egypt , Cairo

    • Job Details:Market research Creating an applicant tracking system Client negotiations Creating tailored profile packages according to the client's request Hiring for multiple accounts in various industries Supervising interviews and auditing Spot checks Team huddles and training Maintaining employee relations Handling escalations/complaints HR investigations Communicating with other internal stakeholders Conducting enterprise level interviews Headhunting for upper managerial positions Onboarding new hires Handling payroll
  • Talent Acquisition SpecialistFull Time

    Majorel Egypt

    Jan 2023 - Nov 2023 -10 months

    Egypt , Alexandria

    • Job Details:Analysing Talent Market Job posting on different platforms Sourcing, interviewing, and hiring candidates Attending job fairs and conducting on-spot interviews Panel interviewing Following up on Employees' paperwork Conducting interviews for entry level jobs and managerial positions. Mass hiring for multiple accounts at a time
  • Office Manager & RecruiterFull Time

    Assisted.VIP

    Dec 2021 - Dec 2022 -1 yr

    • Education

      • Bachelor's Degree in English Literature and Translation

        Alexandria University (ALEXU)

        Jan 2022 

      • High School - Thanaweya Amma

        Sacred Heart School

        Jan 2018 

      Activities

      • Charity Organization Helper at Ahmad Tarek Organization

        Volunteering

        Aug 2017 - Jan 2020 -2 yrs, 5 months

      • Nursery Teacher at Ashrakat

        Volunteering

        Jun 2015 - Sep 2015 -3 months

      Skills

      • Recruitment
      • Customer Service
      • Customer Support
      • Client Support
      • Human Resources (HR)
      • HR Admin
      • Microsoft Applications
      • Administration
      • Customer Care
      • Lead Generation
      View More

      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • French

        Intermediate

      Training & Certifications

      • Human Resources

        Leaders·2022
      • French Course B1

        Egyptian American Center·2017
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