
Raghda Hayman
Senior Human Resources Specialist at Options
Alexandria, EgyptWork Experience
Head of the Human Resources DepartmentFull Time
No Accent Callers
Apr 2024 - Present -1 yr, 2 months
Egypt
- Job Details:Provided HR advice Created HR guidelines and handbook Formulated strategic plans to address human resource matters Ensured effective organizational operations Ensured compliance with legal requirements Supported in recruitment practices maintaining an active talent pool for customer service representative and cold callers
Senior Human Resources SpecialistFull Time
- Job Details:Market research Creating an applicant tracking system Client negotiations Creating tailored profile packages according to the client's request Hiring for multiple accounts in various industries Supervising interviews and auditing Spot checks Team huddles and training Maintaining employee relations Handling escalations/complaints HR investigations Communicating with other internal stakeholders Conducting enterprise level interviews Headhunting for upper managerial positions Onboarding new hires Handling payroll
Talent Acquisition SpecialistFull Time
- Job Details:Analysing Talent Market Job posting on different platforms Sourcing, interviewing, and hiring candidates Attending job fairs and conducting on-spot interviews Panel interviewing Following up on Employees' paperwork Conducting interviews for entry level jobs and managerial positions. Mass hiring for multiple accounts at a time
Education
Bachelor's Degree in English Literature and Translation
Alexandria University (ALEXU)Jan 2022
High School - Thanaweya Amma
Sacred Heart SchoolJan 2018
Activities
Charity Organization Helper at Ahmad Tarek Organization
Volunteering
Aug 2017 - Jan 2020 -2 yrs, 5 months
Nursery Teacher at Ashrakat
Volunteering
Jun 2015 - Sep 2015 -3 months
Skills
- Recruitment
- Customer Service
- Customer Support
- Client Support
- Human Resources (HR)
- HR Admin
- Microsoft Applications
- Administration
- Customer Care
- Lead Generation
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Languages
Arabic
FluentEnglish
FluentFrench
Intermediate
Training & Certifications
Human Resources
Leaders·2022French Course B1
Egyptian American Center·2017