Basic Info

Rodaina El-Mahrouky

Less than 1 year

Cairo, Egypt

Master's Degree

Entry level

Work Experience

Customer service (intern) at Travco

Experience Details

Customer service (intern)

Tourism/Travel

Entry Level

Arrange travel for business and vacation customers
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
Organize travels from beginning to end, through booking tickets and accommodation, transportation etc
Book reservations for travel, hotels, rental cars, and special events, such as tours
confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements
issue tickets for travel, accommodation vouchers and all relevant documentation


Company Details

Travco (multinational)

Port Said, Egypt

More than 1000 employees

Travel and Tourism

www.travcotravel.com

Jun 2014 to Oct 2014 (4 months)

Education

MBA in masters of business administration

Education Details

MBA

masters of business administration

Arab Academy for Science, Technology and Maritime Transport, Egypt

Not specified

accounting economics management operation management human resources marketing finance statistics

still in progress

Arab Academy for Science, Technology and Maritime Transport
2014 - 2016
Bachelor's Degree in faculty of commerce english section

Education Details

Bachelor's Degree

faculty of commerce english section

Port Said University, Egypt

C / Good / 65 - 75%

accounting management marketing human resources law economics tax accounting cost accounting insurance statistics math computer

N/A

Port Said University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

lycee el horya

Egypt

2009

B / Very Good / 75 - 85%

N/A

lycee el horya
2009

Certifications

ICDL
Apr 2011

Certificate details

ICDL

Apr 2011

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Amadeus system

Nov 2015

e.m.y center

Amadeus ticketing system

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAmadeus SystemArabicCustomer ServiceCustomer ServicesEnglishFacebookFaculty Of Commerce English SectionFlexibleHard WorkerICDLInternetMBAMaking New FriendsMasters Of Business AdministrationMicrosoft OfficeMicrosoft OutlookMicrosoft WordPlaces With Sea And Nile ViewRomantic Books And MoviesSocialSupportiveSwimmingTeam PlayerTourismTravcoTravelTravel AgentTravel And TourismTraveling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Internet

Internet

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Intermediate

: High

:

3-5 years

Microsoft Outlook

Microsoft Outlook

: Intermediate

: High

:

Less than 1 year

Microsoft Word

Microsoft Word

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

customer services

customer services

: Beginner

: High

:

Less than 1 year

travel agent

travel agent

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Flexible / Adaptive, Social, Team Player, Supportive

Online Presence

https://www.linkedin.com/profile/edit?trk=nav_responsive_sub_nav_edit_profilehttps://www.facebook.com/rodaina.ismail

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