Rishabha Garg

Account ManagerFull Time

• Job Details:• Managing relationships & Driving sales of Bancassurance products across 8 Banks. • Managing a team of 8 sales associates & monitoring sale for Life, Motor & Travel Insurance. • Provide oversight and training to employees on Bancassurance Products. • Develop periodic business plans & strategies, in coordination with the macro plans of the organization. • Successfully enhanced the sales of Bancassurance products by 250%. • Known for delivering record-breaking revenue and profit gains within highly competitive regional markets • Proficient at providing value-added customer service by resolving customer issues & ensuring their satisfaction with the product and the service norms. • Undertook responsibility for removing unnecessary procedures in processes; ensured uniformity in the process understanding at the client’s and the organization’s end. • Monitored the SLAs, KPIs for the process, identified improvement areas, and implemented adequate measures to maximise customer satisfaction level.

Senior Relationship OfficerFull Time

• Job Details:• Engaged in the sales of Personal Loan and Credit Cards. Implemented competent strategies for boosting business with a view to penetrating new accounts and expanding existing ones to meet pre-determined business objectives & targets. • Identified new streams for revenue growth & developed marketing plans to build consumer preference. • Managed customer-centric banking operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction. • Created & sustained a dynamic environment that fosters development opportunities and motivates high performance among team members. • Identified prospective clients & generate business from existing clientele for achieving business targets; mapped client’s requirements & provided expert advisory services to select the right products.