Renad Eltonsy

Recruitment Officer at Partners Recruitment Solutions

Alexandria, Egypt

Partners Recruitment Solutions

Dec 2024 - Present -5 months

Job Details:Post job openings and screen resumes to identify top candidates. Conduct interviews and coordinate hiring process. Maintained database of potential candidates for future roles.

Fantastic Services

Sep 2024 - Feb 2025 -5 months

Egypt

Job Details:Managed & expanded corporate client accounts to drive business growth. Built & maintained strong relationships with key clients. Researched market trends to identify new business opportunities. Negotiated contracts, pricing, and service agreements. Worked with internal teams to ensure smooth service delivery.

Booking.com

Feb 2023 - Sep 2024 -1 yr, 7 months

Egypt

Job Details:Managed high-value customer accounts, providing tailored travel solutions to enhance client satisfaction and loyalty. Acted as a key problem-solver, efficiently handling escalations and resolving complex travel issues with professionalism and strategic thinking. Leveraged deep knowledge of global travel policies, accommodations, and booking systems to optimize customer experience. Consistently exceeded performance metrics by handling a high volume of inquiries while maintaining quality service standards. Played a vital role in customer retention by delivering exceptional service and personalized recommendations.