Basic Info

Ahmed Yousef

10 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Logistics & WH Operations Manager at Obeikan Glass

Experience Details

Logistics & WH Operations Manager

Logistics/Supply Chain

Manager

Develop business by gaining new contracts, analysing logistical problems and producing new solutions .
Ensure the right products are delivered to the right location on time and at a good cost .(Perfect Order) .
Efficiently evaluate the costs of transportation, services and inventory within the budget or distribution strategy.
Schedule and manage labor and workflow to meet daily, weekly, monthly productively requirements and quality.
Supporting all operational processes and procedures to ensure value to the customer
Developing the relationships with the logistics provider .
Monitoring , Negotiating & reducing logistics costs.
Develop , generate and create KPI system , SOP and documentation system to achieve department targets .


Company Details

Obeikan Glass

Yanbu, Saudi Arabia

101-500 employees

Manufacturing

N/A

Nov 2014 to Dec 2015 (1 year 1 month)
Logistics , Customer Service & planning Manager at Sphinx Glass

Experience Details

Logistics , Customer Service & planning Manager

Logistics/Supply Chain, Customer Service/Support

Manager

Manage the inside sales team , oversee all customer service activities .
Work with the sales and support teams (production,shipping,finance) for the achievement of customer satisfaction , revenue generation & long-term account goals in line with company vision & values .
Gather the sales forecast plans from the domestic & export sales managers to prepare the production plan .
Management of customer service & Logistics team to ensure all orders are managed through the entire production & shipment process .
Oversee the planning of order dispatch according to customer requirements .
Follow up the shipping process to ensure that the shipping plan achieves the monthly sales targets.
Oversee preparation of all shipping documentation .
Maintain contact with all customers to ensure high level of customer’s satisfaction .
Handling Customers’ complaints .
Investigating & solving customers’ problems .
Provide Sales / Shipping analysis data & report .
Coordinate with outside sales team to provide all required internal support .
Coordinate with production & shipping teams to ensure on-time production & dispatch of the orders .
Work Closely with the finance dep. To ensure that production & shipment of order is within accounts policy as well as collect the payment .
Develop efficient customer service procedures to further improve service .
Manage the negotiation with the shipping lines & freight forwarders to get the freight list on quarter basis & finalize contracts with the freight forwarders annually to ensure getting the best rates as well as the service .
Manage the negotiation with the domestic trucking provider to ensure getting the best monthly rate as well as the reasonable number of trucks to ensure the deliveries for our customers .
Manage the performance appraisal for all the service provider (shipping lines , freight forwarders , trucking provider) on annual basis as element of renewal contract negotiation .
Manage all the shipping methods with the team (Inland trucking / Containers / Break Bulk)
Arrange & manage the production planning meeting to coordinate with production & WH departments the production plan according to sales inquiries and operation requirements to ensure achieving monthly sales and shipping targets in addition to ensure effective and efficient business work flow
Supervise and manage on time delivery performance goals in addition to safety stock levels of all products to achieve department targets and customer satisfaction
Manage the regular S&OP; Meeting with the Sales and the production team to prepare the plan .
Implement strong control system to the stock and communicate the none shipped products in order to controlling the stock


Company Details

Sphinx Glass

Sadat Industrial City, Egypt

101-500 employees

Manufacturing

N/A

Apr 2013 to Oct 2014 (1 year 6 months)
Customer Service & Logistics Senior Supervisor at Sphinx Glass

Experience Details

Customer Service & Logistics Senior Supervisor

Logistics/Supply Chain, Customer Service/Support

Experienced (Non-Manager)


Taking the orders from the customers & sales man .
Issue the PI & Follow up of the proforma and getting customer confirmation within the validity time .
Insure putting the customers orders in production schedule after getting the confirmation / payment .
Review L/C conditions & terms & request the needed amendments
Booking the containers , issuing the invoice & packing list
Keeping the customer updated with his daily shipments in details.
Arrange the domestic loading plan on weekly basis to assure the deliveries for our customers .
Insure bank and clients ‘documents to be in hand in a good time .
Follow up on all the customers orders & allocate the available stock .
Keep in touch with my customers & answer all the queries .
Maintain communications with customers, carriers, Freight forwarding companies.


Company Details

Sphinx Glass

Sadat Industrial City, Egypt

101-500 employees

Manufacturing

N/A

Nov 2009 to Mar 2013 (3 years 4 months)
Logistics Assistant Manager at KEC

Experience Details

Logistics Assistant Manager

Logistics/Supply Chain

Experienced (Non-Manager)

* Perform all activities in connection with import the needed raw-materials for the project .
* Follow up the customs procedures with our agent “APM – Damco”
* Send a daily report for the status of every shipment to CEO .
* Liasoning with the consignor (Egyptian Electricity Transmission Co. ) for payment of custom duties & sales tax on the import consignments .
* Prepare a separate report / file for every completed shipment with all details .
* Discuss the shipment details with the MD & raise any issue / delay may be happened by any concerned party .


Company Details

KEC (multinational)

Cairo, Egypt

501-1000 employees

Construction - Industrial Facilities and Infrastructure

N/A

Mar 2009 to Oct 2009 (7 months)

Education

Languages & Translation in Italian & Greec

Education Details

Languages & Translation

Italian & Greec

Al Azhar University, Egypt

B / Very Good / 75 - 85%

Italian Arts Greec Arts Italian Language Greec Language

N/A

Al Azhar University
2001 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Shoubra

Egypt

2001

B / Very Good / 75 - 85%

N/A

Shoubra
2001

Certifications

CSCP
Oct 2014

Certificate details

CSCP

Oct 2014

N/A

N/A

N/A

Apics

Certified Supply Chain Professional

Custom Clearance
Jun 2007

Certificate details

Custom Clearance

Jun 2007

N/A

N/A

N/A

Egyptian customs authority, Ministry of finance

Qualifying course (2007) at Egyptian customs authority, Ministry of financial.This course qualifies to be a broker, and I have got the first grade in this course.

Certificate details

White Belt Lean Six Sigma

Mar 2015

N/A

N/A

N/A

Obiekan Knowledge Academy

Applying Lean Six Sigma to define , analyze , measure & control an operational issue in the loading of finish godds which reduce the cost of BDP .

Training and Courses

Training/Course Details

Mini MBA in Management

Aug 2014

Knowledge Center

Mini MBA in Management Soft Skills Leadership

Training/Course Details

Basic Management Skills

Feb 2014

Amcham

Controlling , Leading , Organizing & Planning

Training/Course Details

Career Development Track

Apr 2013

New Horizon

Goal Setting & Time Management – Effective Business Writing – Communication Skills – Business Etiquette – Presentation Skills – Conflict Management – Team Building)

Training/Course Details

The Power of Customer Service

Jun 2014

Amcham

(Dealing with challenges – Dealing with difficult people – Communication – Meeting Expectations – Presenting yourself properly – Eliminating customer service problems)

Training/Course Details

Incoterms 2010 vs. 2000

Mar 2012

Expo Front

- Interpretation & applications of Incoterms 2010 vs. 2000

Training/Course Details

English Languae

Jan 2012

British Council

N/A

Training/Course Details

Italian Language

Feb 2003

Italian Centre of Culture

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingArabicBasic Management SkillsBusiness PlanningCSCPCareer Development TrackConstruction - Industrial Facilities And InfrastructureCustom ClearanceCustomer ServiceCustomer Service & Logistics Senior SupervisorCustomer-orientedERP - SAPERP System SAPEnglishEnglish LanguaeHard WorkerIncoterms 2010 Vs. 2000ItalianItalian & GreecItalian LanguageKECLogisticsLogistics & WH Operations ManagerLogistics , Customer Service & Planning ManagerLogistics Assistant ManagerMS OfficeManagementManufacturingMini MBA In ManagementOrganizerOutingPlannerPlaying FootballReadingSupply ChainSupportTeam PlayerThe Power Of Customer ServiceTransportationWarehousingWhite Belt Lean Six Sigma

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Italian

Italian

: Fluent

: Fluent

: Intermediate

: Intermediate

Tools and Technologies

ERP System SAP

ERP System SAP

: Advanced

: Extreme - I love it!

:

5-7 years

MS Office

MS Office

: Advanced

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Logistics

Logistics

: Expert

: Extreme - I love it!

:

More than 7 years

Supply Chain

Supply Chain

: Expert

: Extreme - I love it!

:

More than 7 years

ERP - SAP

ERP - SAP

: Advanced

: Extreme - I love it!

:

3-5 years

Custom Clearance

Custom Clearance

: Advanced

: Extreme - I love it!

:

5-7 years

Warehousing

Warehousing

: Advanced

: Extreme - I love it!

:

3-5 years

Business Planning

Business Planning

: Advanced

: Extreme - I love it!

:

5-7 years

Management

Management

: Advanced

: Extreme - I love it!

:

3-5 years

Accounting

Accounting

: Intermediate

: High

:

1-3 years

Key Skills

Planner, Hard worker, Customer-oriented, Organizer, Team Player

Online Presence

https://www.linkedin.com/in/ahmed-yousef-cscp-12bb9218?trk=nav_responsive_tab_profile

Ahmed is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Ahmed's full profile and find more great talent and professionals to join your team.