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Reham Mohamed Reda

Team Leader

Cairo, Egypt
  • Internet
  • Testing
  • Microsoft Office
  • Java

Work Experience

  • Welcome Queue Manager at Raya Contact Center

    Sep 2017 to present · 11 Months
  • Etisalat UAE Collection Team Leader at Raya contact center

    Jul 2015 to present · 3 Years 11 Months
  • Collection Account Advisor at Raya Contact Center

    Nov 2014 to Jun 2015 · 8 Months

Education

  • Bachelor's Degree in Faculty of Engineering

    Helwan University - Egypt 2009 to 2014 · 5 Years
  • High School - Thanaweya Amma

    El-Salam Experimental language school - Egypt 2009

Achievments

Working among teams in student activities during my study as PR,R&C. Working after graduation as Collection agent Promoted after 6 months to be Team Leader recently am AM delegate. Managing Queues individually

Skills
Tools and Fields of Expertise

  • Internet
  • Testing
  • Microsoft Office
  • Java

Languages

  • Arabic

    Fluent
  • English

    Advanced
  • French

    Intermediate

Training & Certifications

  • ISTQB Foundation Level

    Mo3alemy Academy · 2017
  • CCNA

    Ahmed Nabil · 2016
  • RF

    ZTE India · 2013
  • WCDMA

    ZTE India · 2013