Rawan Osman

Junior Accounts Receivable Accountant

Sharjah, United Arab Emirates

Araak QSR (KFC & Pizza Hut)

May 2022 - Dec 2023 -1 yr, 7 months

Job Details:Managed all accounts receivable operations, ensuring timely collection and accurate recording of receivables. Prepared and submitted daily, weekly, and monthly sales reports to internal management and franchise headquarters in South Africa. Tracked and analyzed sales data to support financial planning and performance monitoring. Recorded journal entries using Odoo ERP software. Maintained strong relationships with company banks; monitored bank statements, POS machine operations, and payment transactions. Performed periodic bank reconciliations. Handled customer refund cases, ensuring accurate and timely repayment processing. Supported external audits by providing necessary documentation and ensuring compliance with financial regulations.

Aljazeera Sudanese Jordanian Bank

Aug 2021 - May 2022 -9 months

Job Details:Delivered exceptional customer service, promptly addressing inquiries and resolving client issues. Worked as a teller; handling deposits, withdrawals, foreign currency exchange, and related financial transactions. Processed cheque clearance and supported back-office operations. Opened accounts for individuals and businesses, and issued debit and visa cards. Performed administrative tasks, including preparing weekly reports for senior management. Ensured customer satisfaction and operational efficiency through proactive support and attention to detail.

Bachelor's Degree in Business Administration
University of Medical Sciences & Technology (UMST)
Jan 2016 - Jan 2021 - 5 yr