RA
Rasha Amer
Quality Assurance Manager
Cairo, EgyptWork Experience
HSBC Bank Egypt
Feb 2014 - Feb 2023 -9 yrs
Egypt
- Job Details:The role focuses on ensuring sales quality and compliance by conducting reviews, addressing risks, and verifying adherence to HSBC policies and regulations. It involves supporting the sales force through coaching, resolving inquiries, and providing feedback for improvement while ensuring customers are treated fairly and sold suitable products.
Executive Admin to Head of Business Performance Management
HSBC Bank Egypt
Jun 2010 - Jan 2014 -3 yrs, 7 months
Egypt
- Job Details:The role involves providing comprehensive administrative support to the head of BPM by managing correspondence, scheduling meetings, preparing materials, and maintaining records. Responsibilities include responding to inquiries, coordinating events, making travel arrangements, ensuring deadlines are met, and following up on tasks. The role requires accuracy, confidentiality, and professionalism when liaising with internal and external stakeholders.
Public Newspaper
Feb 1999 - Feb 2002 -3 yrs
Egypt
- Job Details:The role involves planning and executing PR campaigns, creating press materials, handling media inquiries, organizing promotional events, analyzing media coverage, and liaising with clients and staff. It also includes managing budgets, timelines, and producing marketing content such as articles, brochures, and reports.
Skills
Languages
Arabic
FluentEnglish
AdvancedSpanish
AdvancedFrench
Intermediate