Basic Info

Rasha saber

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Executive Secretary and admin assistant at Transocean forwarding and commerce

Experience Details

Executive Secretary and admin assistant

Administration

Entry Level

Design and implement office policies.. Organize office operations and procedures.. Supervise office staff. Control correspondences. Review and approve supply requisitions. Liaises with hotels, air lines agencies, telecommunication agenciesto CEO, Executives and sales department. Preview and follow up the renewal of official documents. Maintain office equipment. Provide full secretarial and clerical support.
Answer and route telephone calls, transmitting decisions and instructions and answeringinquiries to aid executive in the resolution of routine matters.


Company Details

Transocean forwarding and commerce

Cairo, Egypt

11-50 employees

Import and Export

N/A

Sep 2014 to present (2 years 3 months)
Logistics Coordinator [Cargo operation agent at Alpha carho

Experience Details

Logistics Coordinator [Cargo operation agent

Accounting/Finance, Administration, Logistics/Supply Chain

Experienced (Non-Manager)

o Negotiations and arrangements of the transport of goods with shipping or freight companies.
o Preparing of manifests showing mail, and freight weights, and transmits data to destinations, prepares bills of lading, invoices, and other shipping documents.
o Checking of import/export documentation to determine cargo contents, and classify goods into different fees and tariff groups, using a tariff coding system.
o Notifies consignees, or customers of the arrival of freight or baggage, and arrange for delivery.


Company Details

Alpha carho

Cairo, Egypt

11-50 employees

Import and Export

N/A

Apr 2010 to Jul 2011 (1 year 3 months)
Senior Customer Service Representative & Reserving Tickets at Imperial travel center

Experience Details

Senior Customer Service Representative & Reserving Tickets

Customer Service/Support, Accounting/Finance, Logistics/Supply Chain

Senior Management (e.g. VP, CEO)

(Responsible for all over the office administration, Cash in & out )
o Reservation of tickets and hotels.
o Make life insurance for passengers.
o Following up Reservations by contacting with the biggest traveling companies INSIDE & OUTSIDE Egypt.
o Acting as a customer service representative through monitoring customers' complains, opinions & suggestions.
o Processing of requests via various computer reservations systems and internal queues.
o Participate in projects and tasks beyond own job responsibilities.



Company Details

Imperial travel center

Egypt

101-500 employees

Airlines/Aviation

N/A

Nov 2006 to Mar 2010 (3 years 4 months)

Achievements


i have made file to summarize all my tasks and all my job , this file help all the company to find any information and also they use it after i left the company. i discovered something on reservation system of tickets , our trainer didn't know it .

Education

Faculty of commerce , english section in accounting departement

Education Details

Faculty of commerce , english section

accounting departement

Assiut University, Egypt

C / Good / 65 - 75%

N/A

N/A

Assiut University
2001 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

salam language school

Egypt

2000

B / Very Good / 75 - 85%

N/A

salam language school
2000

Certifications

local toefl
Oct 2005

Certificate details

local toefl

Oct 2005

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

 Computerized Accounting Course

Sep 2006

assiut university

N/A

Training/Course Details

 Microsoft Applications: Word, Excel, PowerPoint, and Internet browsing

Mar 2006

The American center for continuing education – AUC, Assiut)

N/A

Training/Course Details

 Attended Career Advising Session [Accounting, Financing and Auditing].

Apr 2012

American Chamber of Commerce

N/A

Training/Course Details

studying CBP

Dec 2013

self study

leadership , customer service . sales , Business communication& Business Etiquette

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

? Attended Career Advising Session [Accounting, Financing And Auditing].? Computerized Accounting Course? Internet Browsing.? Microsoft Applications: Word, Excel, PowerPoint, And Internet BrowsingAccountingAccounting DepartementAdministrationAdminstrationAirlinesArabicAviationCustomer ServiceCustomer Service RepresentativeCustomer-orientedEnglishExecutive Secretary And Admin AssistantFinanceHard WorkHard WorkerImport And ExportInsuranceLeaderLocal ToeflLogisticsLogistics Coordinator [Cargo Operation AgentMicrosoft ExcelMicrosoft WordMonitoring ComplainsPlaying BasketballProblem SolverProblems & Suggestions.Sales Office SupervisionSelf DependenceSenior Customer Service Representative & Reserving TicketsStudying CBPSupportSupportiveTransportationTraveling

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

3-5 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

3-5 years

Administration

Administration

: Expert

: Extreme - I love it!

:

3-5 years

Fields of Expertise

adminstration

adminstration

: Expert

: Extreme - I love it!

:

3-5 years

sales office supervision

sales office supervision

: Expert

: High

:

3-5 years

Customer Service Representative

Customer Service Representative

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Hard worker, Customer-oriented, Problem Solver, Supportive

Online Presence

http://www.linkedin.com/profile/view?id=286402672&trk=nav_responsive_tab_profilehttps://www.facebook.com/rasha.alfy.9

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