Basic Info

Rasha El-Dahma

5 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical Support at Simple Touch F&B Software

Experience Details

Technical Support

Customer Service/Support

Manager

N/A


Company Details

Simple Touch F&B Software

Egypt

N/A

Computer Software

N/A

Jun 2015 to present (1 year 6 months)
Call Center Agent at Raya Contact Center

Experience Details

Call Center Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Raya Contact Center (multinational)

abbasia, Egypt

101-500 employees

Consumer Services

N/A

Apr 2014 to May 2015 (1 year 1 month)
Team Leader Medical Activity at Resale Cherity Institute

Experience Details

Team Leader Medical Activity

Operations/Management

Experienced (Non-Manager)

N/A


Company Details

Resale Cherity Institute

Egypt

N/A

Non-Profit Organizations

N/A

Mar 2013 to Mar 2014 (1 year)

Education

BSc in Commerce

Education Details

BSc

Commerce

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2005 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Solb for girls

Egypt

2004

A / Excellent / 85 -100%

N/A

El Solb for girls
2004
This profile is fresh!
Last update 11 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBooksCall Center AgentCommerceComputer SoftwareComputer SotwareConsumer ServicesCustomer ServiceCustomer ServicesCustomer-orientedEnglishHard WorkerHuman ResourcesLeaderManagementMicrosoft OfficeMicrosoft SQL ServerNon-Profit OrganizationsOrganizerRaya Contact CenterRunningSportsSupportTeam Leader Medical ActivityTeam PlayerTechnical Support

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Intermediate

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Microsoft SQL Server

Microsoft SQL Server

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Customer Services

Customer Services

: Intermediate

: Medium

:

1-3 years

Human Resources

Human Resources

: Beginner

: Extreme - I love it!

:

Less than 1 year

Computer Sotware

Computer Sotware

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Hard worker, Customer-oriented, Organizer, Team Player

Online Presence

https://twitter.com/RashaHamdyElDah

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