Basic Info

Raseef A A

3 years

Dubai, United Arab Emirates

Master's Degree

Experienced

Work Experience

Technical Support Consultant at Sutherland Global Services

Experience Details

Technical Support Consultant

Customer Service/Support

Experienced (Non-Manager)

Have been a part of technical team of trouble shooting for McAfee Anti-Virus software.

Trouble shooting on the issues related with McAfee Antivirus (An Intel product) software.

Taking the remote access to Computers and trouble shooting and fixing the issues related with McAfee.

Interacting with customers and providing issue resolution with McAfee software mainly from UK, Europe region (EMEA) and Asia Pacific (APAC).

Providing Customer support and resolving technical issues remotely using GTA & LMI tools for the issues related with McAfee Anti Virus.

Report generation and documenting the issues handled on daily basis.


Company Details

Sutherland Global Services (multinational)

Cochin, India

More than 1000 employees

Information Technology Services

N/A

Apr 2015 to Jan 2017 (1 year 9 months)
IOS Developer at Glazer Software Solution

Experience Details

IOS Developer

IT/Software Development

Experienced (Non-Manager)

Requirement gathering, designing, developing and deploying iOS applications (including iPhone, iPad, iPod Touch) developed with Xcode5 using the latest iOS SDK7.0 and later.

Worked in developing application using Story Boards and views Interface Builder as well as all core technologies, including: Core Data base, UI Elements, Location, Maps, Media, Animation, Data, Multi touch and Gestures, Motion, Back grounding and Universal apps.

Testing the application manually and generating checklists.


Company Details

Glazer Software Solution

Chennai, India

1-10 employees

Information Technology Services, Computer Software

N/A

Nov 2013 to Jan 2015 (1 year 2 months)

Achievements


Participated and won first prize in quiz event which was conducted by Sri Ramakrishna Institute Of Technology. Have been part of the editorial department of magazine PORTIA’09 of department of computer science.

Education

MCA in Computer Applications

Education Details

MCA

Computer Applications

Anna University, India

A / Excellent / 85 -100%

N/A

N/A

Anna University
2009 - 2012
BCA in Computer Applications

Education Details

BCA

Computer Applications

Bharathiyar University, India

B / Very Good / 75 - 85%

N/A

N/A

Bharathiyar University
2006 - 2009
High School - Other

High School Details

Other

St.Thomas Higher Secondary School

India

2004

B / Very Good / 75 - 85%

N/A

St.Thomas Higher Secondary School
2004

Training and Courses

Training/Course Details

Swift Programming

Nov 2014

Cerebtec Labs

Swift is the latest technology for developing iOS applications

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

C++CommunicatorComputer ApplicationsComputer SoftwareCustomer ServiceCustomer SupportEnglishI Have Work Experience In Customer Care ServicesI Have Work Experience In IOS DevelopementIOS DeveloperITInformation Technology (IT)Information Technology ServicesInitiativeInteractiveListening MusicMalayalamObjective COrganizerPlaying CricketProgrammingSoftware DevelopmentSupportSutherland Global ServicesSwift ProgrammingTamilTeam PlayerTechnical Support ConsultantTravelling

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Malayalam

Malayalam

: Fluent

: Fluent

: Fluent

: Fluent

Tamil

Tamil

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Customer Support

Customer Support

: Expert

: Extreme - I love it!

:

1-3 years

Objective C

Objective C

: Intermediate

: Extreme - I love it!

:

1-3 years

Programming

Programming

: Intermediate

: Extreme - I love it!

:

1-3 years

C

C

: Intermediate

: Extreme - I love it!

:

1-3 years

Information Technology (IT)

Information Technology (IT)

: Intermediate

: Extreme - I love it!

:

1-3 years

C++

C++

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

I have work experience in Customer care services

I have work experience in Customer care services

: Expert

: Extreme - I love it!

:

1-3 years

I Have work Experience in iOS developement

I Have work Experience in iOS developement

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Initiative, Organizer, Interactive, Team Player

Online Presence

https://in.linkedin.com/pub/raseef-azeez/36/382/504Raseef Azeez (@RaseefAzeez) | Twitter

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