Basic Info

Rania Youssef

12 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Operations Lead at TPay Mobile

Experience Details

Operations Lead

IT/Software Development

Manager

- Coordinate, manage and monitor the workings of operations and account management department
- Handling communication across MENA mobile operators and 30+ services providers
- Overall monitoring of the performance to ensure the increase of effectiveness and efficiency for all operators and service providers
- Improve processes and policies in support of organizational goals; specifically, support better management reporting, information flow and management, and organizational planning.


Company Details

TPay Mobile

Cairo, Egypt

11-50 employees

Information Technology Services, Financial Services, Telecommunications

www.tpay.me

Dec 2015 to present (1 year)
Corporate Trainer (volunteer) at OTVentures

Experience Details

Corporate Trainer (volunteer)

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

Delivered multiple corporate training including
Team Work
Work Ethics and Etiquette
Quality and process improvement
Stress Management


Company Details

OTVentures

Egypt

101-500 employees

Information Technology Services

N/A

Jan 2009 to present (7 years 11 months)
Technical Operations Officer at Connect Ads

Experience Details

Technical Operations Officer

Project/Program Management

Experienced (Non-Manager)

Manage software development projects
Plan interim timetables to ensure projects remain on schedule
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
Supervise all personnel assigned to the task, and ensure that people are assigned productively.
Communicate effectively with personnel and upper management on a regular basis to explain the progress being made.
Ensure coordination between the different production and the sales/clients
Develop, maintain and improve the organizational process and workflows
Define and produce organizational metrics to communicate the organizational performance.


Company Details

Connect Ads

cario, Egypt

51-100 employees

Computer Software, Media Production

www.connectads.com

Jul 2012 to Dec 2015 (3 years 5 months)
Corporate Social Responsibility Committee Head (volunteer) at OTVentures

Experience Details

Corporate Social Responsibility Committee Head (volunteer)

Project/Program Management

Manager

 Planned and managed several philanthropy programs including
 Women empowerment events
 Education support program in coordination with Injaz Egypt
 Environmental awareness and recycling events
 Ramadan packaging events in coordination with the Egyptian Food Bank
 Blood Donation campaigns in coordination with PWC
 Fundraising Events


Company Details

OTVentures

Egypt

101-500 employees

Information Technology Services

N/A

Jan 2010 to Dec 2015 (5 years 11 months)
Quality Lead at Link Development

Experience Details

Quality Lead

Quality

Manager

Leading Internal operations & Systems development team
Managing internal operations and development projects
Leading the quality assurance Team
Plan, monitor and own organization improvement programs implementation
Own quality management system release


Company Details

Link Development

Cairo, Egypt

101-500 employees

Computer Software, Information Technology Services

N/A

Jan 2010 to Jul 2012 (2 years 6 months)
Senior Process Improvement Engineer at Link Development

Experience Details

Senior Process Improvement Engineer

Quality, Project/Program Management

Experienced (Non-Manager)

Plan & monitor organization improvement programs implementation
Analyze process implementation problems and suggest corrective & preventive action items to eliminate problems.
Update agreed enhancements on standard processes, templates, guidelines and checklists on Link Development Process Assets Library
Design, Test & monitor the implementation of internal tools which automate process implementation.
Own quality management system release
Conduct training and/or refreshment sessions LinkDev standard processes Established an Agile Committee in the organization
Established the organization rewarding system
Established the process improvement sub site
Direct Manager for QA engineers


Company Details

Link Development

Cairo, Egypt

101-500 employees

Computer Software, Information Technology Services

N/A

Oct 2008 to Jan 2010 (1 year 3 months)

Education

BSc. Faculty of Computer and Information Sciences in Faculty of Computer and Information Sciences

Education Details

BSc. Faculty of Computer and Information Sciences

Faculty of Computer and Information Sciences

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2000 - 2004

Certifications

Certificate details

Six Sigma Green Belt for Software

Sep 2012

N/A

N/A

N/A

SECC

N/A

Certificate details

Certified Software Quality Engineer

Dec 2007

N/A

N/A

N/A

American Society of Quality

N/A

Training and Courses

Training/Course Details

Train the Trainer

Mar 2014

Aspire Experiential Consulting Services

N/A

Training/Course Details

Coaching

Jun 2013

Red Rock International

N/A

Training/Course Details

PMP Exam Preparation Course

May 2013

Amideast

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveCertified Software Quality EngineerCoachingComputer SoftwareCorporate Social Responsibility Committee HeadCorporate TrainerCreativeEnglishFaculty Of Computer And Information SciencesFinancial ServicesFlexibleITInformation Technology ServicesLeaderMS OfficeMedia ProductionOperations LeadOrganizerPMP Exam Preparation CoursePresenterProgram ManagementProjectQuality AssuranceQuality ControlQuality LeadSenior Process Improvement EngineerSix Sigma Green Belt For SoftwareSoftware DevelopmentTechnical Operations OfficerTelecommunicationsTrain The Trainer

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

MS Office

MS Office

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Program Management

Program Management

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Leader, Presenter, Creative, Organizer, Flexible / Adaptive

Online Presence

https://eg.linkedin.com/in/rania-youssef-b9865518

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