Basic Info

Rania Ammar

4 years

Maadi, Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Human Resource and Administrative Officer at Premium Services & Technology

Experience Details

Human Resource and Administrative Officer

Human Resources, Administration

Experienced (Non-Manager)

Administrative tasks:
- Be responsible for incoming and outgoing telephone calls and emails
- Handle office expenses and petty cash of HCMC office under the approval of the director or finance manager
- Manage office equipment and infrastructure to ensure a well-running office
- Responsible for the overall running of the reception operation
- Make logistic arrangement including flights reservations, hotel and vehicle arrangement for project staffs, visitors/partners, donors, consultants, volunteers and interns
- Conduct procurement of stationery for staff and meetings/workshops and assets of the office
- Prepare correspondence, memos, reports, presentations, and emails to local counterparts, donors or other related offices or agencies in relation to the office operations
- Carry out other duties such as translation works, take minutes of office meetings as requested by the supervisor
- Update the filling system and manage filing the office documents for both hard and electronic copies.
Human Resource tasks
- Recommend and execute policies, procedures, rules, regulations for employees in compliance with Egypt’s Labor Law
- Review and update all human resources policies to meet the organization’s needs
- Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)
- Plan and facilitating HR activities in the team: contract, recruitment, employee relation
- Ensure to develop job descriptions for current/new positions
- Maintain current organizational chart and current staff contact list
- Assist the progress of job planning and performance management
- Provide coaching and training to direct staffs on HR & Admin functions
- Monitor and record employee time sheets and leave requests
- Support for procedures or papers relating to personnel or staffing issues
- Conduct instruction for staff members about admin and HR procedures
- Other related assignments.


Company Details

Premium Services & Technology

Maadi, Cairo, Egypt

101-500 employees

Telecommunications, Engineering Services

http://premium-eg.org

Sep 2015 to present (1 year 8 months)
Executive Secretary at Dora Cairo Company

Experience Details

Executive Secretary

Administration

Experienced (Non-Manager)

- Be responsible for incoming and outgoing telephone calls and emails
- Handle office expenses and petty cash of HCMC office under the approval of the director or finance manager
- Manage office equipment and infrastructure to ensure a well-running office
- Responsible for the overall running of the reception operation
- Make logistic arrangement including flights reservations, hotel and vehicle arrangement for project staffs, visitors/partners, donors, consultants, volunteers and interns
- Conduct procurement of stationery for staff and meetings/workshops and assets of the office
- Prepare correspondence, memos, reports, presentations, and emails to local counterparts, donors or other related offices or agencies in relation to the office operations
- Carry out other duties such as translation works, take minutes of office meetings as requested by the supervisor
- Update the filling system and manage filing the office documents for both hard and electronic copies.
- Manage Facebook Pages


Company Details

Dora Cairo Company (multinational)

Cairo, Egypt

101-500 employees

FMCG, Food and Beverage Production, Food Services/Restaurants/Catering

www.doracairo.com

Nov 2013 to Sep 2015 (1 year 10 months)
Receptionist/Administrative Assistant at Chunky Monkey Academy

Experience Details

Receptionist/Administrative Assistant

Administration

Experienced (Non-Manager)

- Answers all phones, directs calls, and takes messages as needed .
- Meeting and Greeting Parents and visitors.
-Supporting the registration paperwork relating to new starters at the nursery and reservations.
- Maintains and monitors clients need list.
- Maintains correspondence files.
- Keeps parent resource library up to date and checks books in and out for all programs.
- May assist with data collection, files, and tracking for clients.
- Responsible for producing class list for programs once a month, and keeping -information current for child files.
- Fax material when requested. Distribute incoming faxes.
- Other related assignments.


Company Details

Chunky Monkey Academy (multinational)

Cairo, Egypt

51-100 employees

Education

Www.chunkymonkey.co

Jul 2013 to Nov 2013 (4 months)
Administrative Secretary at Al Rabie Institute for Civil and Steel Works

Experience Details

Administrative Secretary

Administration, Operations/Management

Experienced (Non-Manager)

- Be responsible for incoming and outgoing telephone calls and emails
- Handle office expenses and petty cash of HCMC office under the approval of the director or finance manager
- Manage office equipment and infrastructure to ensure a well-running office
- Responsible for the overall running of the reception operation
- Make logistic arrangement including flights reservations, hotel and vehicle arrangement for project staffs, visitors/partners, donors, consultants, volunteers and interns
- Conduct procurement of stationery for staff and meetings/workshops and assets of the office
- Prepare correspondence, memos, reports, presentations, and emails to local counterparts, donors or other related offices or agencies in relation to the office operations
- Carry out other duties such as translation works, take minutes of office meetings as requested by the supervisor
- Update the filling system and manage filing the office documents for both hard and electronic copies.


Company Details

Al Rabie Institute for Civil and Steel Works

Cairo, Egypt

N/A

Engineering Services, Architectural and Design Services

N/A

Dec 2012 to Jul 2013 (7 months)
Telemarketing at Design Production house for Advertising

Experience Details

Telemarketing

Marketing/PR/Advertising

Entry Level

- Contact businesses and private individuals by telephone to promote products, services and/or charitable causes
- Solicit orders for goods and services over the telephone
- Explain the product or service to potential customers
- Deliver scripted sales pitch to the customer
- Adjust scripted sales pitch to meet needs of specific individuals
- Provide pricing details
- Handle customer questions
- Obtain customer information including names and addresses
- Record customer details including reaction to the product or service offered
- Receive orders over the telephone
- Input order details into the computer system
- Record customer details and details of transaction
- Confirm orders placed with field sales representatives
- Obtain contact details of potential customers from sources including telephone directories and purchased lists
- Schedule appointments for sales staff to meet prospective customers
Conduct customer and marketing surveys
- Answer telephone calls from potential customers who are responding to advertisements
- Contact customers to follow up on initial interaction


Company Details

Design Production house for Advertising

Cairo, Egypt

11-50 employees

Marketing and Advertising, Media Production

N/A

Jul 2012 to Dec 2012 (5 months)
Secretary at First for Plastic

Experience Details

Secretary

Administration

Entry Level

- Answer phone calls and redirect them when necessary
- Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
- Prepare and disseminate correspondence, memos and forms
- File and update contact information of employees, customers, suppliers and external partners
- Support and facilitate the completion of regular reports
- Develop and maintain a filing system
- Check frequently the levels of office supplies and place appropriate orders
- Make travel arrangements
- Document expenses and hand in reports
- Undertake occasional receptionist duties


Company Details

First for Plastic

Cairo, Egypt

51-100 employees

Plastics

N/A

Apr 2012 to Jul 2012 (3 months)
Telesales Agent at Arab Group for Stationary

Experience Details

Telesales Agent

Sales/Retail

Entry Level

- Identify opportunities, produce leads and book appointments for
the sales force with the emphasis on high quality leads.
- Develop creative pitches and propositions aimed at specific
industry sectors
- Proactively follow up leads generated from canvassing by the
account managers.
- Use of initiative to identify and follow up opportunities with
companies who are not already on the database
- Manage the database to a high degree of accuracy to ensure
targeted marketing activity can take place to generate new
business
- Work closely with the marketing team to achieve sales
objectives
- Negotiate commercial terms within set guidelines
- Attend monthly meetings with the Corporate Account Managers
to update information and discuss any issues
- Liaise effectively with all departments within Olive to ensure
customer requirements are met.
- Contribute to the team performance by sharing and
implementing Best Practice Ideas.


Company Details

Arab Group for Stationary (multinational)

Cairo, Egypt

51-100 employees

Business Supplies and Equipment , Paper and Forest Products

www.arabgroupms.com/

Jan 2012 to Apr 2012 (3 months)

Achievements


Earned a promotion from an entry-level position to lead specialist for my department at Premium Services & Technology.

Education

BA in Mass Communication & Media Arts Dep.

Education Details

BA

Mass Communication & Media Arts Dep., Public Relation

Mass communication & Media Arts - Ain Shams Uni., Egypt

Not specified

Public Relation Department

N/A

Mass communication & Media Arts - Ain Shams Uni.
2011 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Sayida Khadiga Exp .Language School

Egypt

2011

B / Very Good / 75 - 85%

N/A

El Sayida Khadiga Exp .Language School
2011
This profile is fresh!
Last update 1 days ago.

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Profile Skills and Keywords

AdaptiveAdministrationAdministrative AssistantAdministrative SecretaryArab Group For StationaryArabicArchitectural And Design ServicesArtsBusiness DevelopmentBusiness Supplies And EquipmentCateringChunky Monkey AcademyCommunicatorCreativeDetails-orientedDora Cairo CompanyEducationEngineering ServicesEnglishExecutive SecretaryFMCGFlexibleFood And Beverage ProductionFood ServicesFrenchHR SpecialistHuman Resource And Administrative OfficerHuman ResourcesInternetManagementMarketingMarketing And AdvertisingMass Communication & Media Arts Dep.Media ProductionMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordOperating SystemsOrganizerPaper And Forest ProductsPlasticsPublic RelationReading NovelsReceptionist/Administrative AssistantRestaurantsRetailSalesSales & MarketingSecretaryTelecommunicationsTelemarketingTelesales AgentTravelWatching English Movies

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

French

French

: Advanced

: Advanced

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

3-5 years

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Operating Systems

Operating Systems

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

1-3 years

Fields of Expertise

Administrative Assistant

Administrative Assistant

: Expert

: Extreme - I love it!

:

1-3 years

HR Specialist

HR Specialist

: Advanced

: Extreme - I love it!

:

1-3 years

Executive Secretary

Executive Secretary

: Advanced

: Extreme - I love it!

:

1-3 years

Sales & Marketing

Sales & Marketing

: Intermediate

: Little

:

Less than 1 year

Key Skills

Communicator, Creative, Organizer, Flexible / Adaptive, Details-oriented

Online Presence

https://eg.linkedin.com/in/raniaammarhttps://www.facebook.com/Ru.Na.RuNiehttps://twitter.com/RuNaRou

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