Basic Info

Rania Ammar

4 years

Maadi, Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Admin Assistant at Premium Services & Technology

Experience Details

Admin Assistant

Administration, Human Resources

Experienced (Non-Manager)

-Answer and direct phone calls
-Organize and schedule meetings and appointments
-Maintain contact lists
-Produce and distribute correspondence memos, letters, faxes and forms
-Assist in the preparation of regularly scheduled reports
-Develop and maintain a filing system
-Order office supplies
-Book travel arrangements
-Submit and reconcile expense reports
-Provide general support to visitors
-Preparing or updating employment records related to hiring, transferring, promoting, and terminating
-Explaining human resources policies, procedures, laws, and standards to new and existing employees
-Ensuring new hire paperwork is completed and processed
-Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
-Addressing any employment relations issues, such as work complaints and harassment allegations
-Processing all personnel action forms and ensuring proper approval
-Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks


Company Details

Premium Services & Technology

Maadi, Cairo, Egypt

101-500 employees

Engineering Services, Telecommunications

http://premium-eg.org

Sep 2015 to present (1 year 3 months)
Executive Secretary at Dora Cairo Company

Experience Details

Executive Secretary

Administration

Experienced (Non-Manager)

1- Schedule meetings and arrange conference rooms.
2- Prepare correspondence and stuff mail into envelopes.
3- Prepare agenda for meetings.
4- Receive and relay telephone messages
5- Manage travel and schedule.
6- Advertising on Face book Pages
7- Dealing With Clients
8- Takes and transcribes dictation.
9- Maintain hard copy and electronic filing system.
10- liaising with relevant organizations
11- handling correspondence
12- implementing new procedures and administrative systems
13- managing databases
14- prioritizing workloads


Company Details

Dora Cairo Company (multinational)

Cairo, Egypt

51-100 employees

Food and Beverage Production

www.doracairo.com

Nov 2013 to Sep 2015 (1 year 10 months)
Receptionist at Chunky Monkey Academy

Experience Details

Receptionist

Administration

Experienced (Non-Manager)

1- Handle all incoming calls
2- Handle parent enquiries, payments & campus visits
3- Maintain good relations with potential and existing parents
3- Handle general office admin duties including mailing, pantry supplies, arranging courier, etc.
4- Assist in administrative work and update of student database & inventory record
5- Support the marketing activities, events and other tasks as assigned


Company Details

Chunky Monkey Academy

Cairo, Egypt

N/A

Education

N/A

Jul 2013 to Nov 2013 (4 months)
Secretary at Al Rabie Institute for Civil and Steel Works

Experience Details

Secretary

Administration

Experienced (Non-Manager)

1- answering telephone calls
2- maintaining diaries
3- arranging appointments
4- taking messages
4- typing and word processing
5- filing
6- organizing and servicing meetings (producing agendas and taking minutes)
7- managing databases
8- prioritizing workloads
9- recruiting, training and supervising junior staff
10- handling correspondence
11- implementing new procedures and administrative systems
12- liaising with relevant organizations
14- coordinating mail-shots and similar publicity tasks


Company Details

Al Rabie Institute for Civil and Steel Works

Cairo, Egypt

N/A

Engineering Services

N/A

Dec 2012 to Jul 2013 (7 months)
Telemarketing at Design Production house for Advertising

Experience Details

Telemarketing

Marketing/PR/Advertising

Entry Level

1- Contact businesses and private individuals by telephone to promote products, services and/or charitable causes
2- Solicit orders for goods and services over the telephone
3- Explain the product or service to potential customers
4- Deliver scripted sales pitch to the customer
5- Adjust scripted sales pitch to meet needs of specific individuals
6- Provide pricing details
7- Handle customer questions
8- Obtain customer information including names and addresses
9- Record customer details including reaction to the product or service offered
10- Receive orders over the telephone
11- Input order details into the computer system
12- Record customer details and details of transaction
13- Confirm orders placed with field sales representatives
14- Obtain contact details of potential customers from sources including telephone directories and purchased lists
15- Schedule appointments for sales staff to meet prospective customers
Conduct customer and marketing surveys
16- Answer telephone calls from potential customers who are responding to advertisements
17- Contact customers to follow up on initial interaction


Company Details

Design Production house for Advertising

Cairo, Egypt

N/A

Marketing and Advertising

N/A

Jul 2012 to Dec 2012 (5 months)
Secretary at First for Plastic

Experience Details

Secretary

Administration

Entry Level

1- answering telephone calls
2- maintaining diaries
3- arranging appointments
4- taking messages
4- typing and word processing
5- filing
6- organizing and servicing meetings (producing agendas and taking minutes)
7- managing databases
8- prioritizing workloads
9- recruiting, training and supervising junior staff
10- handling correspondence
11- implementing new procedures and administrative systems
12- liaising with relevant organizations
14- coordinating mail-shots and similar publicity tasks


Company Details

First for Plastic

Cairo, Egypt

N/A

Plastics

N/A

Apr 2012 to Jul 2012 (3 months)
Telesales Agent at Arab Group for Stationary

Experience Details

Telesales Agent

Sales/Retail

Entry Level

1. Identify opportunities, produce leads and book appointments for
the sales force with the emphasis on high quality leads.
2. Develop creative pitches and propositions aimed at specific
industry sectors
3. Proactively follow up leads generated from canvassing by the
account managers.
4. Use of initiative to identify and follow up opportunities with
companies who are not already on the database
5. Manage the database to a high degree of accuracy to ensure
targeted marketing activity can take place to generate new
business
6. Work closely with the marketing team to achieve sales
objectives
7. Negotiate commercial terms within set guidelines
8. Attend monthly meetings with the Corporate Account Managers
to update information and discuss any issues
9. Liaise effectively with all departments within Olive to ensure
customer requirements are met.
10. Contribute to the team performance by sharing and
implementing Best Practice Ideas.


Company Details

Arab Group for Stationary

Cairo, Egypt

11-50 employees

Business Supplies and Equipment , Paper and Forest Products

N/A

Jan 2012 to Apr 2012 (3 months)

Education

BA in Mass Communication & media arts department

Education Details

BA

Mass Communication & media arts department , Public Relation

Ain Shams University, Egypt

C / Good / 65 - 75%

Public Relation Department

N/A

Ain Shams University
2011 - 2016
Bachelor's Degree in Mass Communication & Media Arts Dep.

Education Details

Bachelor's Degree

Mass Communication & Media Arts Dep.

Mass communication & Media Arts - Ain Shams Uni., Egypt

Not specified

N/A

N/A

Mass communication & Media Arts - Ain Shams Uni.
2011 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Sayida Khadiga Exp .Language School

Egypt

2011

B / Very Good / 75 - 85%

N/A

El Sayida Khadiga Exp .Language School
2011
This profile is fresh!
Last update 1 days ago.

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Profile Skills and Keywords

Admin AssistantAdministrationArabicArtsBusiness DevelopmentBusiness Supplies And EquipmentBusiness-orientedCommunicatorCustomer ServiceDora Cairo CompanyDrawingEducationEngineering ServicesEnglishExecutive SecretaryFood And Beverage ProductionFrenchHR DepartmentHard WorkerHuman ResourcesInternetMarketingMarketing And AdvertisingMass Communication & Media Arts Dep.Mass Communication & Media Arts DepartmentMicrosoft OfficeOperating SystemOrganizerPR & Social MediaPaper And Forest ProductsPlasticsPublic RelationReading NovelsReceptionistRetailSalesSecretarial WorksSecretarySocialTelecommunicationsTelemarketingTelesales AgentTravelWatching English Movies

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

French

French

: Advanced

: Advanced

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Operating System

Operating System

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Secretarial works

Secretarial works

: Expert

: Extreme - I love it!

:

3-5 years

Admin Assistant

Admin Assistant

: Expert

: Extreme - I love it!

:

1-3 years

HR Department

HR Department

: Expert

: Extreme - I love it!

:

1-3 years

PR & Social Media

PR & Social Media

: Advanced

: High

:

Less than 1 year

Customer Service

Customer Service

: Beginner

: Medium

:

Less than 1 year

Key Skills

Business-oriented, Communicator, Hard worker, Organizer, Social

Online Presence

https://eg.linkedin.com/in/raniaammarhttps://www.facebook.com/Ru.Na.RuNiehttps://twitter.com/RuNaRou

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