Rana Galal

International Account advisorFull Time

• Job Details:-I help the customers over the phone by solving all their queries -Being one of the top achievers I always help my peers to improve and get their targets -I was the permanent delegate for the team manager making sure all the tasks were done with the required quality I am the communication SPOC in the team making sure that the team is fully updates with the last updates and details as well making quizzes after making presentations -I listen to my peers calls to calibrate the quality of the calls to meet the decent customer experience -I am responsible for the engagement team, organizing events and recognitions