Rana Adel Gomaa

Administration specialistFull Time

• Job Details:As an administration specialist my tasks are as follows : 1. Welcoming visitors coming to our Head office, dealing with telephone and email enquiries. 2. Scheduling and attending meetings, creating agendas and taking minutes. 3. Hotel reservations for employees & visitors coming to our Head office and plants. 4. Handling attendance of employees in our Head office & payroll over entitlements issues. 5. Booking rooms and conference facilities & arranging for external events (including catering). 6. Arranging drivers’ mission’s & schedule on daily basis. 7. Organizing travelling arrangements for staff which includes; Visas, issuing tickets, hotel and transportation (local & abroad). 8. Devising and maintaining office systems. 9. Managing and maintaining budgets, as well as invoicing. 10. Sorting and distributing incoming post and organizing and sending outgoing post. 11. Working as a project coordinator between experts visiting our plants and project managers (handling their accommodation, travelling requests and transportation). 12. Organizing and storing paperwork, documents and computer-based information. 13. Handling employee benefits that are provided by company through the administration department such as: Bairam cookies, Prophet Mohamed birthday sweets for head office & plants employees. 14. Sending couriers via Aramex and following up on shipments delivery (domestic & international). 15. Following up on our admin- pool cars that needs maintenance and their regular maintenance. 16. Reporting all the above tasks and compiling them in the monthly report for our department.

Retail sales and customer service representative Full Time

• Job Details: My tasks as a Retail sales and customer service representative are as follows: 1. Handling customers in a very welcoming way. 2. Helping customers to get all services or products that our shop can offer and in a very short time. 3. Working on different software related to customer service like: CX, SEIBLE, PAYMENT GATEWAY. 4. In charge of First Class Station; serving first class customers and handling all their problems and services. 5. Handling angry customers to help them get their problem solved in a very short time. 6. Arranging shop display and merchandising issues, also updating it with the latest Handsets and laptops including their pricing and comparing them to our competitor’s. 7. In charge of tasks related to media and mechanizing in the shop for example: updating display with latest banners related to new Mobinil offers. 8. Arranging filing in the shop: contracts, installment papers and binding forms made by first class customers and sending it by Aramex to Smart Village.

Logistics executiveFull Time

• Job Details:My tasks as logistics executive as follows: 1. Assisting business development manager, in arranging meetings with suppliers and clients; also preparing meeting’s agenda and taking minutes of meeting, checking e-mails daily and replying to them. 2. Placing purchase orders, and follow up on them as well as quotations, and invoices. 3. Approaching new brands & suppliers to deal with the company. 4. Pricing furniture items, making balance sheets for all invoices payment, due amounts and updating suppliers or requesting payments from clients. 5. Uploading company’s inventory on the company’s website as well as checking inventory items pictures& prices and updating reserved items for clients.