Rana Sameh

Content Creator / Account Manager

• Job Details:Manage a portfolio of key client accounts to ensure client satisfaction, retention, and revenue growth. Develop and implement strategic account plans to identify client objectives, align company solutions, and drive business outcomes. Conduct regular meetings and presentations to showcase product offerings, address client inquiries. Collaborate with cross-functional teams (marketing, and operations) to deliver comprehensive solutions and exceed client expectations. Monitor market trends, competitor activities, and industry developments to identify new business opportunities and proactively address client challenges. Responsible as content creator of a social media account, trying to create valuable social media content that matches the account's objectives and goals.

Content Creator / Account Manager

• Job Details:Generate ideas for the monthly social media campaigns for different accounts. Ideas implementation through design ideas and post captions presented in a monthly plan. Act as the point of contact for clients for digital marketing management and other services. Build strong, long-term client relationships and maintain frequent contact. Responsible for certain accounts, regarding communication with the client on all aspects and guidance of the account’s health & performance. Investigate and determine clients wants and needs based on objectives.

Customer Service Assistant

• Job Details:Responsible for opening and closing of bank accounts, welcoming clients and analyzing their requests. Management of the customer database.