Rana Mokhtar

Senior Talent ManagementFull Time

Talent Development SupervisorFull Time

• Job Details:• implement and Establish competency-based model for the various positions in the bank from top management to the operators/clerks. • Implement the values of the organization. • Plan quarterly and annual performance review sessions. • Tracking employee performance form the probation period to the annual appraisal. • Conduct a 360-degree evaluation to Mangers/Executives. • Follow up with the managers to evaluate their subordinates. • Design and review policies related to employee performance (PMS Policy-Promotion policy) • Present statistical performance analysis and recommending solutions. • Implement the KPIs for blue-collar(administration-operators-clerks.) • Give employees feedback during one-on-one meetings and informally as regularly as possible. • Set reasonable deadlines for completing each step in the process • Provide managers with regular training on how to give feedback as well as on how to coach and develop their employees. • Analyze and review the results of your process • Provide training to all executives, managers and employees on the process, the steps involved, their responsibilities, and the benefits to be gained by all, addressing each group's (executives, managers, employees) particular needs. • Provide summary data for annual report and any other audit requirements. • undertake analysis and produce recommendations to drive improvements in performance management as a result of project work, collection and dissemination of data. • Implement performance improvement-developments plans for the employees. -------------------------------- • Design and update job descriptions. • Create job profile for every vacancy on the organization. • Create policies and handbooks that detail company operations. • Email new hires with details about the company, including parking information, work schedules, and dress codes. • Welcome new hires with prepared onboarding kits and an office tour. • Introduce new hires to their team members. • Provide new hires with manuals, guidelines, and passwords, as needed. • Detaille all new hires' initial tasks and answering any queries. • Ensure new hires have the necessary technical assistance to set up their hardware and software. • Gather and filing all paperwork related to new hires, including contracts and non-disclosure agreements. • Coordinate with hiring managers to identify staffing needs. • Determine selection criteria. • Plan interview and selection procedures, including (screening calls, assessments and in-person interviews). • Assess candidate information, including resumes and contact details, using our Applicant Tracking System. • Design job descriptions and interview questions that reflect each position’s requirements. • Organize and attend job fairs and recruitment events. • Forecast quarterly and annual hiring needs by department. • Monitor key HR metrics, including time-to-fill, cost-per-hire and source of hire. • Conduct exit interviews with employees. • Send job offer emails and answer queries about compensation and benefits. • Follow up with the business partners about the performance management process as an owner.

Quality CoachFull Time

• Job Details:• Performed a quality checklist with the head of quality. • Gave a quality and training session to the new employees. • Listened to their calls to monitor their performance every day. • Improved their weak area by conducting a weekly meeting with them and giving them feedback. • Reported their daily and weekly performance. • Assisted on the Exist interview with HR according to their performance. • Gave a quality and training session to the new employees.