Rana Mawla – Travel Agent - Fluent Frensh / English speakers at 360° travel

Work Experience

360° travel

Jan 2021 - Present -4 yrs, 6 months

Lebanon , Beirut

Job Details:*Carring out administrative, organisational and secretarial operations on a daily basis. *Securing all customers reservations wether travelling by land, sea or air in the various places visited by tourists. *Follow up and modification of hotel reservations for travelers and customers. *Organizing individual and groupe trips.

Delora hotel

Jan 2017 - Apr 2020 -3 yrs, 3 months

Lebanon , Beirut

Job Details:* Ensuring the front desk provides a professional and friendly service for guests. *Dealing with guests. *Arranging guests booking and assure that their accommodation is excellent. *Making surveys and courtesy calls. *Acting as liasion between general manager and staff. *Management, recruit and training of employees. *Responsible for managing the hotels management teams and overall hotels target's to deliver an excellent guest experience.