RI

Rana Imam

Administrative Assistant at Biogroup Holding Company

New Cairo, Cairo, Egypt

Work Experience

  • Administrative Assistant

    Biogroup Holding Company

    Aug 2024 - Present -1 yr

    • Job Details:Organize meetings and visits in terms of the agenda. Makes business travel arrangements, prepares travel expenses for leadership or a team member with purchase order handling. Coordinate internally with the finance and audit team regarding the vendors’ payments and invoices. Engage and keep up with vendors regarding the unit's business.
  • Call Center Agent

    The Waterway Developments

    Sep 2023 - Aug 2024 -11 months

    • Call Center Agent

      Ednuva

      Mar 2022 - Mar 2023 -1 yr

      • Job Details:Coordinating appointments with clients or their aides to conduct orientations, acquainting them with a novel website. Engaging with clients, elucidating the operational aspects of a recently developed educational website. Establishing client and aide accounts, subsequently conducting thorough testing procedures. Verifying the functionality of the enhanced version of the website before its launch. Providing comprehensive technical support to clients for any account-related concerns on the website. Serving as a liaison connecting clients, the website developer, and administrative assistants.
    • Administrative Assistant

      Daif Academy

      • Job Details:Fulfilled roles including call center agent, moderator, and member of the follow-up team.
    • Education

      • Bachelor's Degree in English Language and Literature

        Cairo University (CU)

        Jan 2019 - Jan 2023 - 4 yr

      Skills

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      Languages

      • English

        Advanced
      • French

        Beginner
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